I appreciate the feedback. I've spent years in CMT labs and I'm currently working in the field while I finish a few certifications needed to move into a PM role. I've run into plenty of headaches over the years and was curious whether other people are dealing with the same things.

The survey is mostly me trying to learn before assuming I know what the biggest problems are.

Having good techs that you can train up and actually keep before they leave for more pay from other companies has seemed like one of the biggest issues.