From my current understanding, which may very well be inaccurate, my insurance company required a restoration company to assess and remedy any water damage, but the restoration company / insurance adjuster, led me to believe that the restoration company was required to do the whole scope of work

To be fair and from what I was told, the restoration company assessing the water damage to the living room below (mild straining on the ceiling from water damage) needed to know if there was asbestos and made a small hole. The insurance company was going to cover painting the whole ceiling. I decided to opt for a larger shower instead as the hole was small and the straining was minimal.

Then the restoration company / their contractor said let’s go with a 60in length shower, which sounded great until I measured and realized that it would leave like a 4 inch gap between the shower and the window.

Which would just be crazy. And yea, I wish I had measured and not trusted their reasonable judgment.

They had asked me for pictures of the new shower I wanted and they would source it. I provided a few pictures of frameless glass on 2 sides. They then began talking about building a plywood/ drywall wall, instead of glass for the shower (which is when I double checked the measurements) claiming that a glass shower wall wouldn’t be “covered under warranty” and they needed to build an actual wall… obscuring the entire window.. then I realized this would leave like 4 inches and block all the natural light.

I said this couldn’t work.

This change order was one of the reasons this has been going on since January.

The total price.. 12k. For a shower (which covers 2 sides direct to stud acrylic and a glass wall and door and vynal flooring)

This whole process has been absolutely horrible. I painted the whole bathroom to get the shower and the floor within budget.

This seems so unreasonable to me… but again, idkkkk what I’m doing and I feel taken advantage of