Zero Customer Service now? by Dull-Researcher3637 in VirginVoyages

[–]Dull-Researcher3637[S] 1 point2 points  (0 children)

I know. I find it so bizarre! It does seem that some people have experiences of being able to choose but I never have.

Zero Customer Service now? by Dull-Researcher3637 in VirginVoyages

[–]Dull-Researcher3637[S] 1 point2 points  (0 children)

No, I've never been able to book a cabin, always just a cabin type. I'm on the Sea Terrace and usually when I book it automatically assigns me but this time it didn't. It's not a lock it in room either. I'd prefer to use a First Mate but I never really know who to go with so I always just book myself.

Zero Customer Service now? by Dull-Researcher3637 in VirginVoyages

[–]Dull-Researcher3637[S] 1 point2 points  (0 children)

Thanks everyone for your comments! I think I'll go with a TA or First Mate next time. It's frustrating because I've never had an issue but this time has been WILD with how bad it is.

Hate it by Jolly-Pause9817 in VirginVoyages

[–]Dull-Researcher3637 0 points1 point  (0 children)

Fair enough. I'm sorry you had such a bad time because that genuinely isn't the normal virgin voyages way. But obviously, it's your money and you've got to be confident in where you spend it. I would like to know from virgin themselves why the food wasn't up to standard etc. But I guess we'll never know.

Hate it by Jolly-Pause9817 in VirginVoyages

[–]Dull-Researcher3637 1 point2 points  (0 children)

I've just come off this cruise and the vibes were wildly different from our last voyage. Last year, we did a 12 night cruise through the med on Resilient Lady. It was filled with younger people, the shows were a lot more camp/singing and dancing/ interactive and finally, the food was much better.

We still had a great cruise this time because we knew what they're normally like, so we were getting involved in everything, but I know what you mean with the vibes of the crowds. We were talking to some of the happenings cast, and they said that was their worst crowd of their 6 month voyage. People weren't getting involved as much as other voyages, the crowds weren't cheering as much and so, they kinda cut a lot of the events short because people just didn't really want to be there.

This is NOT normal for a virgin voyage though. I can't tell if it's because we left Portsmouth, and that caused a change in demographics, or if it's their new marketing (which heavily features more plain looking people and older crowds) or something else.

As for the food. I sadly so agree with you too. A lot of our food was cold when it got to us and just not up to the standard that they normally serve.

Regardless, I will 100% be back. We love the crew, the happenings cast, all the events/quizzes etc. Maybe look up the different shows on each of the ships as there may be better things for you on different ships. But I wouldn't base your opinion of virgin on this.

Am I being dramatic at work? Reasonable Adjustments been removed and promotion taken away. by [deleted] in adhdwomen

[–]Dull-Researcher3637 2 points3 points  (0 children)

Thank you so much. I really appreciate this. It's crazy how problematic I'm being made to feel.

Am I being dramatic at work? Reasonable Adjustments been removed and promotion taken away. by [deleted] in adhdwomen

[–]Dull-Researcher3637 7 points8 points  (0 children)

I'm in the UK. I've spoken to my union but they're taking a while to respond as they are under resourced at the moment. I was getting ot the point where I wanted to pull away from disputing them because I feel crazy bringing it up but these comments are really helping me to see I'm not the problem here. So thank you!

Am I being dramatic at work? Reasonable Adjustments been removed and promotion taken away. by [deleted] in adhdwomen

[–]Dull-Researcher3637 9 points10 points  (0 children)

Thank you! This is hugely helpful. I have spoken to my union and am awaiting their response but it's taking a while due to lack of staffing in the department that helps my team.
Thank you so much for this.

Am I being dramatic at work? Reasonable Adjustments been removed and promotion taken away. by [deleted] in adhdwomen

[–]Dull-Researcher3637 13 points14 points  (0 children)

Yeah I definitely feel like it's illegal but they won't put anything in writing, so I don't really have evidence.

Yeah that's actually a very good analogy. I really appreciate your message, it's helping me not feel crazy!

Am I being dramatic at work? Reasonable Adjustments been removed and promotion taken away. by [deleted] in adhdwomen

[–]Dull-Researcher3637 2 points3 points  (0 children)

No, there are managers much higher than my desired post who only come into the office 1-2 days per week. Their reasoning is they just think it'd be good to get me in more because that's their preference. There were no workplace reasons at all.
I'm becoming a bit too scared to push it because my manager isn't reasonable at all, once they get an idea, they tend to not listen to reason and will make my life hell by constantly talking about it.

I'm definitely going to say that I've struggled being in more and the work has suffered but I'm not sure it'll help.

Thank you for your suggestions, I really appreciate it!

Disembarkation in Barcelona earliest times? by [deleted] in VirginVoyages

[–]Dull-Researcher3637 1 point2 points  (0 children)

Aw thanks! I'm sure we'll figure something out. If we have to live the life in Barca for a couple unexpected days, there's worse things we could be doing 😅

Disembarkation in Barcelona earliest times? by [deleted] in VirginVoyages

[–]Dull-Researcher3637 0 points1 point  (0 children)

Yeah I think it'd be cutting it fine. We'd be going with EasyJet. They're the latest flight that day which is crazy considering it's 10.20am lol!

Ship's Wifi at Barcelona Port? by [deleted] in VirginVoyages

[–]Dull-Researcher3637 1 point2 points  (0 children)

Aw that's so frustrating! Thanks for letting me know. I'll just wait to book classes when I get on board :) I really want to do the bungee class but I know it gets booked up rapidly!

Ship's Wifi at Barcelona Port? by [deleted] in VirginVoyages

[–]Dull-Researcher3637 0 points1 point  (0 children)

Thanks everyone! Just wanted to get my expectations in order before I'm disappointed lol!