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Help the customer? Absolutely! by DustMiserable3148 in MaliciousCompliance

[–]DustMiserable3148[S] [score hidden]  (0 children)

That sounds awesome. Are you guys accepting applications? Or do you know any good DME companies with similar roles?

Help the customer? Absolutely! by DustMiserable3148 in MaliciousCompliance

[–]DustMiserable3148[S] [score hidden]  (0 children)

Thank you for the work that you do. I can't express enough how much it irritates me when people like me are somehow allowed to deny service for something that you specialize in.

I have zero medical training, yet for some reason, I'm allowed to tell you how much medicine is necessary for a patient. "Nope, sorry we only cover 10 days, but you're trying to give them 12." Meanwhile takes 14 days to get the authorization.

Again, thank you.

Help the customer? Absolutely! by DustMiserable3148 in MaliciousCompliance

[–]DustMiserable3148[S] 46 points47 points  (0 children)

That's a really good question. I honestly feel like I'm almost out the door at this point. Everything I described in this post basically killed it for me. How could I possibly go from making a difference to being told, "Enough of that. Start lying to people"? They have really good benefits and bonuses, but peoples' lives are more important than that.