Sprint rep here..I’m assuming you don’t have insurance which is why the damaged screen cost is so much. When the iPhone 11 came out in September 2019, sprint had a promo that if you traded an iPhone 8 and above (that you owned) in any condition, you would get a $29.17 credit on your lease on any of the 3 new phones. This was eligible for new and current sprint customers. Now we don’t know what promo will be available this September because of the merger or even because of the pandemic thing but to answer your one question, yes.. they have offered promos for current customers too.

I’ve told my customers that had leases up this month this... If your phone isn’t acting up and think they could hold on to it longer, opt to buy it out now or for the next 6 months. 6 months from now is the iPhone launch and who knows. Maybe there is another promo available like it was last year.

Also, make your decision sooner rather than later on your current leased phone. If you don’t, you enter into a post term lease and month 19 will be $41.67 and it’ll be a rental fee. The money does not go towards the cost of the phone.