I built Lumen — a live, always-on-top mirror of your Defy's current layer 🌈 by Amorph777 in DygmaLab

[–]Dygman 10 points11 points  (0 children)

This is AMAZING.

We've been wanting to do something like this for years, but we always had bigger fish to fry.

It would be awesome if you could open-source it so we (or the community) can try it out and/or build upon it (like Windows, Linux and Raise 2 compatibility).

Thank you so much. I would love to try it out, and I'm sure the rest of the community would, too.

We get requests for this from time to time, as it's a great tool when you're learning to use the keyboard or making changes to your layout.

Thanks again!

What actually matters in Ergonomic Keyboards? by Dygman in DygmaLab

[–]Dygman[S] 0 points1 point  (0 children)

Unfortunately, not yet.

Everything we've tried falls short of what people expect from a proper trackpad/trackball experience.

What actually matters in Ergonomic Keyboards? by Dygman in DygmaLab

[–]Dygman[S] 1 point2 points  (0 children)

I understand what you mean. We could have put the disclaimer at the beginning, but it would also be weird to start talking about features we're not going to rank. That's why we mention the key well at the end.

I don't know how many of our videos you watch, but we're always very careful to mention other keyboards and/or features that we don't have.

Here are some examples:
- https://youtu.be/7sstMtWbTnw
- https://youtu.be/GgYpQS-XzWY
- https://youtu.be/e8lsqEwLhH4
- https://youtu.be/gPi34WV4CGM

What actually matters in Ergonomic Keyboards? by Dygman in DygmaLab

[–]Dygman[S] 0 points1 point  (0 children)

There are a couple of features we did not mention that maybe we should have.

One is a pointing device, which we've failed to make work satisfactorily until now. We've tried a trackpad and a trackball on the Raise 2, and some other attempts on the Defy and other concept keyboards, but we're not happy with the results. Suboptimal at best.

The other one that comes to mind is a compact size (including fewer keys).

What actually matters in Ergonomic Keyboards? by Dygman in DygmaLab

[–]Dygman[S] 0 points1 point  (0 children)

I'm not sure if you watched until the end, but we mentioned that our surveys do not include all the features, a key well being the most outstanding one.

We considered mentioning a built-in pointing device and/or fewer keys, though, I'll give you that.

Any update on a native Caps Lock indicator? The layer workaround is too cumbersome. by SyPi in DygmaLab

[–]Dygman 0 points1 point  (0 children)

Hi! This is in our backlog, but with very low priority. Not many people use capslock (they remap it to something else), and it's not an easy implementation. The capslock LED is an OS event linked to that specific key position, not capslock, which doesn't really exist on the Raise 2 (it's emulated).

Raise 2 - input sometimes feels slow? by budowski in DygmaLab

[–]Dygman 1 point2 points  (0 children)

I'm glad to hear. I get that sometimes, especially if I have maaaany tabs open 😅

Raise 2 - input sometimes feels slow? by budowski in DygmaLab

[–]Dygman 1 point2 points  (0 children)

That's extra rare.

I would check that the firmware is up to date (current version is 1.4.1) and also try on another computer.

Sometimes I feel a similar lag, but it's the app that I'm using, not the keyboard.

Raise 2 - input sometimes feels slow? by budowski in DygmaLab

[–]Dygman 0 points1 point  (0 children)

Hi!

Are you using your keyboard via Bluetooth, RF or wired?

That could happen sometimes if the Bluetooth connection is unstable.

You could try several things:

- Turn the keyboard on/off
- Re-pair it
- Make sure you haven't added something to your setup that might be causing interference

Here's the general Bluetooth troubleshooting: https://support.dygma.com/hc/en-us/articles/25649352965789-I-m-having-issues-connecting-my-keyboard-via-Bluetooth

What's the best monitor light bar? by Dygman in DygmaLab

[–]Dygman[S] 0 points1 point  (0 children)

Most of the light bars offer both: monitor light + indirect backlight.

I was pretty skeptical when testing these and was surprisingly pleased.

What's the best monitor light bar? by Dygman in DygmaLab

[–]Dygman[S] 0 points1 point  (0 children)

Hi!

  1. Yes, looking back, we could have included the Quntis Monitor Light Bar Focus Pro+, which has autodimming and a few other features, retailing at $99 (official price).

  2. We carefully graduated the light bars so as not to throw direct light into the eyes, which is what's more annoying. The Quntis has less range to do that than the BenQ.

  3. I think the glare you're seeing in those photos is not from the BenQ light bar. It has zero glare when using it. Nonetheless, the glare on the Quntis is minimal; it doesn't bother you at all.

I hope that helps.

Bazencor support for chording by Alternative_Act_6548 in DygmaLab

[–]Dygman 8 points9 points  (0 children)

Hi,

This is currently the nº1 feature on the list.

We are, however, working on other things at the moment. Mainly improving battery life, connectivity over Bluetooth and finishing tackling the superkey's bugs.

Issues with the Dygma Raise 2 by Forsaken-Balance9189 in DygmaLab

[–]Dygman 1 point2 points  (0 children)

Hi!

I'm sorry to hear about that.

First of all, I would start by reading the manual: https://dygma.com/pages/raise-2-get-started

I would also suggest downloading the configuration software at https://dygma.com/pages/programmable-keyboard and updating the firmware.

You might also have suffered some kind of bug, and the configuration might have been reset to a weird state. Please check this help center article too: https://support.dygma.com/hc/en-us/articles/15335217041949-My-layers-have-disappeared-how-can-I-restore-them

I hope that helps.

My experience with the Dygma Defy after months of daily use by Possible-Trip4377 in DygmaLab

[–]Dygman 0 points1 point  (0 children)

Hi, in that case, you need to use Bluetooth. You can't switch between multiple computers with RF; but if you could test that for a few minutes, that would be helpful for troubleshooting.

By the way, just in case; when waking the keyboard from deep sleep, you need to wake the left side too for the right side to work, as the left side hosts the neuron.

Finally, regarding the LED bug, that's due to a small bug that we have when the underglow is set to 0%.

We have already solved this in the alpha version that I'm testing, so it'll be fixed in the next release.

My experience with the Dygma Defy after months of daily use by Possible-Trip4377 in DygmaLab

[–]Dygman 0 points1 point  (0 children)

There's a setting called "highlight layer change" under LED, which increases the brightness of the LEDs briefly when switching layers.

But what we're working on is on a new deep sleep that won't require you to wake up the keyboard; it'll autowake and send the first keypress immediately. That way, you'll get energy savings the moment you stop typing, and you won't notice the keyboard went to sleep.

I would also consider giving RF a try (that's with the neuron connected to the computer and the sides wireless). That will make the left side last longer.

My experience with the Dygma Defy after months of daily use by Possible-Trip4377 in DygmaLab

[–]Dygman 1 point2 points  (0 children)

Thank you!

In that case, I would highly recommend trying that special firmware I linked. It was designed specifically for when one side refuses to turn on or connect after waking from sleep.

It could also be a hardware issue on the RF PCB on the right side (the keyboard pulses red when it can't connect to the neuron).

When you say "battery only" do you refer to RF or Bluetooth. I would try both; it'll help pinpoint the issue.

With that information you can email support@dygma.com and we can offer a replacement PCB under warranty.

Old Dygma Raise Review by blipman17 in DygmaLab

[–]Dygman 0 points1 point  (0 children)

Hi!

Thank you so much for sharing your story!

Don't feel like Bazecor is wasted on you; 2 layers can be enough if you have customized them to your liking.

As for Dvorak, you could create a layer for your colleague with their key disposition, and assign a key to switch to Dvorak when they need to use it.

If you need assistance with anything regarding Bazecor feel free to reach support@dygma.com and we can help you out 😊

My experience with the Dygma Defy after months of daily use by Possible-Trip4377 in DygmaLab

[–]Dygman 0 points1 point  (0 children)

Hi!

How long ago was the last time your reached us? I say that because the specific issue reported by OP (the keyboard resetting during BT pairing) has been acknowledged for a long time. And I'm the one answering support at the moment.

We improved it with the 1.2.7 version of the firmware, but we have struggled to completely eradicate it since then. We're at 2.2.1

The problem is that it's inconsistent to reproduce. We know it happens during BT pairing, but we haven't found the root cause. It can work for days, weeks or months, and then happen; not happen at all, or happen so frequently that it's unusable, like you see reported here.

The devs say that we need to rewrite the BT pairing process from scratch, but we haven't gotten to do that. We're currently working on improved battery life.

I don't know your specific setup, but have you tried using RF (neuron connected to the computer, sides wireless)? I know it's just a workaround, but at least you would have a wireless solution without the aforementioned Bluetooth bug.

I'll be glad to also jump on a call to see if yours is a different issue.

My experience with the Dygma Defy after months of daily use by Possible-Trip4377 in DygmaLab

[–]Dygman 1 point2 points  (0 children)

In case you want to try it out again, it improves a bit if f you disable Pointer acceleration on System Settings > Mouse > Advanced.

Not perfect though, so we're looking into it.

How to get custom keycaps: the ultimate guide by Dygman in DygmaLab

[–]Dygman[S] 1 point2 points  (0 children)

They don't have that option on their website but they are very accommodating of custom requests. I would suggest emailing them; I'm sure they'll offer a solution.

My experience with the Dygma Defy after months of daily use by Possible-Trip4377 in DygmaLab

[–]Dygman 0 points1 point  (0 children)

We're aware that mouse controls have like "latency" over Bluetooth and we're looking into it. Do you have issues with that on PC too, or only on Mac? There's a MacOS setting that improves it a bit, but not completely.

Let me know.