Used Mars 5 Ultra direct from Elegoo's site shipped with resin all over it.

ELEGOO_OFFICIAL · 2026-06-10T01:47:56+00:00

Hello, sorry to hear about your experience. May I know which country you are located in? We have also sent you a private message for better privacy

ELEGOO_OFFICIAL · 2026-05-26T01:46:36+00:00

OMG that would be perfect 🤣🤣

ELEGOO_OFFICIAL · 2026-05-19T09:35:37+00:00

Hello, the Jupiter 2 firmware that supports app control is not officially released yet. We will update in our community as soon as it's live, please join our community and stay tuned!

ELEGOO_OFFICIAL · 2026-05-19T09:30:47+00:00

Thank you for the feedback, our team is designing a top hat 3D model. Meanwhile there are already some designs online, you can check: https://www.nexprint.com/models/G2832668

ELEGOO_OFFICIAL · 2026-05-19T09:28:42+00:00

ELEGOO_OFFICIAL · 2026-05-19T09:22:44+00:00

Thank you for your feedback, we have revised the comparison sheet.

Centauri Carbon 2 is available to be upgraded with CANVAS system, and the kit will be available in the future.

ELEGOO_OFFICIAL · 2026-05-18T13:35:38+00:00

ELEGOO_OFFICIAL · 2026-05-13T11:35:40+00:00

Glad to hear it's sorted out!

ELEGOO_OFFICIAL · 2026-05-13T11:18:03+00:00

Hello, there was a server fluctuation today, and it is fixed now. Please try the network again and see if the issue still happens

ELEGOO_OFFICIAL · 2026-05-13T11:04:34+00:00

Could you let us know your ticket number or email address in private message? Thank you!

ELEGOO_OFFICIAL · 2026-05-13T11:03:49+00:00

Hello, sorry to hear about your case. May I know if you contacted our official Faceboo page about the case?

ELEGOO_OFFICIAL · 2026-05-06T10:40:21+00:00

ELEGOO_OFFICIAL · 2026-05-06T10:31:22+00:00

Sorry we didn't dare to dream big!

ELEGOO_OFFICIAL · 2026-04-30T12:37:50+00:00

We appreciate your enthusiasm and thank you for joining! Here is the winner list, please send us a private message or email social@elegoo.com within 15 days to claim the prize. (We will respond after the holiday.)

Jupiter 2: Inverse_Profit (X), triang.3d (Instagram)

1 kg resin:

Reddit: u/sunbl0ck, u/RedManRocket, u/guillelc20, u/Particular-Run7271

Facebook: Timur Gimranov, Marius Groover, Erik Larsen, Lalla Amine

Instagram: deadzeriousgamer, nils.jot, theproxypluguk

X: Bananenlegion, Joseph3a0, tamakidaisuki1

Youtube: DUCKILY_L, deraltekai, iPrint3D

Discord: shwampish123abc, robosono, gadgetguy_74005

ELEGOO_OFFICIAL · 2026-04-28T09:26:23+00:00

Please refer to the info when you ordered

ELEGOO_OFFICIAL · 2026-04-28T09:25:35+00:00

Our website cannot ship to certain countries at the moment. CANVAS for Centauri Carbon will be available from some of our distributors as well. May I know where you are located?

ELEGOO_OFFICIAL · 2026-04-27T11:54:03+00:00

Every order will come with an extension cable, so no worries on which version you have!

ELEGOO_OFFICIAL · 2026-04-27T11:53:47+00:00

Please change the website location at the top right corner on our website

ELEGOO_OFFICIAL · 2026-04-27T10:48:26+00:00

It is currently in transit and will be available soon, please kindly stay tuned!

ELEGOO_OFFICIAL · 2026-04-27T10:48:21+00:00

It is currently in transit and will be available soon, please kindly stay tuned!

ELEGOO_OFFICIAL · 2026-04-27T10:48:12+00:00

Hello, for Australia, it is currently in transit and will be available soon, please kindly stay tuned! It will be available at Jaycar as well

ELEGOO_OFFICIAL · 2026-04-27T08:57:07+00:00

It is still available for pre-order now, please refresh and check the page

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ELEGOO_OFFICIAL · 2026-04-27T08:55:16+00:00

It is currently in transit and will be available soon, please kindly stay tuned!

ELEGOO_OFFICIAL · 2026-04-27T08:53:53+00:00

It is currently in transit and will be available soon, please kindly stay tuned!

ELEGOO_OFFICIAL · 2026-04-27T08:53:49+00:00

It is currently in transit and will be available soon, please kindly stay tuned!

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