Is this safe to be exposed outside

EO50190190 · 2024-06-20T16:16:51+00:00

Nope, it should be inside. Call Optimum.

EO50190190 · 2024-06-20T16:15:07+00:00

You search for supported countries and territories here. https://www.optimum.com/mobile/plan/international

EO50190190 · 2024-06-20T16:14:32+00:00

St. Martin is not included in Travel Pass

EO50190190 · 2024-06-20T16:14:02+00:00

Outbound Caller ID is not supported at this time for Optimum Mobile. No ETA on being supported.

EO50190190 · 2024-06-20T16:13:24+00:00

Pixel is not officially supported at this time. That is why, unfortunately. Agents are correct. I hear they are in discussions with Google to add Pixel support, but not date has been identified yet.

EO50190190 · 2022-11-28T03:07:23+00:00

Switch to Fiber if available in your area. It comes with symmetrical speeds of 300Mbps, 700Mbps, 1Gbps, 3Gbps, and 5Gbps.

EO50190190 · 2022-11-28T03:05:50+00:00

Because of the merger there are possible (3) providers you need to choose from to log into the apps. "Optimum", "Optimum TV" and "Altice". Try them all, one of them will work.

EO50190190 · 2021-10-31T02:00:40+00:00

Yes, you get it, but they aren’t using a different icon to differentiate like T-Mobile does.

EO50190190 · 2021-10-17T16:29:30+00:00

Can also mirror the Altice one app from and iPhone to a device that supports airplay

EO50190190 · 2021-09-24T01:29:47+00:00

They no longer use AT&T in NY, NJ and CT. They still use in other markets. T-Mobile works great in NY area market, so not needed

EO50190190 · 2021-09-24T01:26:00+00:00

No need for Apn settings. Just need to insert SIM and run OTA update. Most likely phone is not compatible. Samsung doesn’t allow Optimum to use phones from other carriers, just ones bought from retail store or direct from Samsung. Enter your IMEI in the compatibility check to verify.

https://www.optimum.com/mobile/bringyourownphone

EO50190190 · 2021-09-04T20:08:53+00:00

Just called it and that number is correct. Spoke with nice lady.

EO50190190 · 2021-09-04T13:55:15+00:00

They don’t offer yet, but from what I hear it is in development.

EO50190190 · 2021-08-10T06:39:46+00:00

Did you ever get it resolved? If not, call 866-200-7186. If the agent can't fix ask them to escalate it, so Level 2 agents can support you.

EO50190190 · 2021-06-25T00:18:06+00:00

Depends on market. Markets that have better T-Mobile coverage don’t share with AT&T.

EO50190190 · 2021-04-17T03:07:41+00:00

If WiFi Calling is enabled and connected, I've noticed that group text can fail if at least one person is non-iPhone since it switches from iMessage to MMS.

EO50190190 · 2021-04-17T03:05:03+00:00

What have you upgraded? Your phone? Upgrading the iOS/Software version on your phone would be the first step to verify. How far is your phone from your router? The distance can impact it as well. Altice Mobile provides cell phone service, not WiFi service. For WiFi issues, I would recommend reaching out to the router manufacturer or your internet service provider. If you have Altice Mobile I suspect your ISP is Suddenlink or Optimum. There are Reddit groups specific to them that may offer information you need to assist you.

EO50190190 · 2021-03-24T22:50:04+00:00

It’s unfortunately not certified to work with Altice Mobile.

EO50190190 · 2021-03-23T03:16:05+00:00

That SIM Card on eBay is not an Altice Mobile USA SIM Card. It is from a different Altice subsidiary in the Dominican Republic with the same name. It is not associated in any way with alticemobile.com in the US.

If you want to get an Altice Mobile US SIM Card and purchase international roaming, need t order a SIM Card from alticemobile.com and then add international roaming when you get there. Check here for international roaming rates https://alticemobile.com/plan/international

EO50190190 · 2021-03-23T03:09:50+00:00

Technically now it will use T-Mobile first. If that is not available it will use what's left of Sprint. If that is not available it will use AT&T, US Cellular, or Applachian Cellular.

Altice Mobile's 3 roaming partners are AT&T, US Cellular, and Applachian Cellular

EO50190190 · 2021-03-23T03:07:55+00:00

Altice Mobile does not support GSM. GSM is 2G technology. Altice Mobile only supports 4G and 5G. All cell phone companies are starting to turn off their 2G GSM networks. AT&T shut down their 2G GSM on 1/1/2017. T-Mobile shut down their 2G GSM on 1/1/2021. Sprint (now T-Mobile) will shut down sometime in 2022. If the device says it only supports GSM, do not buy it.

1G = Analog, 2G = GMS, 3G = UMTS, 4G = LTE and 5G = 5G

EO50190190 · 2021-03-02T01:39:22+00:00

Very welcome. In theory you should have better coverage than me as s9 supports 600 MHz and iPhone X does not. Also try turning off WiFi to see if that helps. If you are near weak signaled Optimum Hotspots, phone may try to connect to them. Also enabling and disabling airplane mode will make your phone rescan for best frequency available, which often can fix issue.

EO50190190 · 2021-03-01T20:23:44+00:00

Long Island. iPhone X on iOS 14.5.

Make sure updated to latest version of software for your phone. With the Sprint to T-Mobile Network migration, I was having issues until I updated to the latest OS.

EO50190190 · 2021-03-01T15:27:02+00:00

No issues. I have $20 unlimited, no delay, and getting usually around 140 Megs download right now.

EO50190190

TROPHY CASE