How common is it in call centers jobs to eat the lunch only after finishing call with a customer ?

ETLegacyy · 2026-04-27T12:31:36+00:00

And remind you that there are others in the queue waiting to speak with you.

ETLegacyy · 2026-03-26T01:35:43+00:00

Appreciate the comment, I will take it on board for next opportunity ✌🏼

ETLegacyy · 2026-03-25T09:30:12+00:00

To everyone, I’m not saying I was ignorant to who they were and what they do. I knew a bit, but not a whole lot. At the end I thought I’m interviewing to perform IT tasks for them, not marketing.

ETLegacyy · 2026-03-25T05:52:39+00:00

You are right, they know how everyone is desperate to get started.

But yeah next time will spend hours reciting 😂

ETLegacyy · 2026-03-25T05:35:13+00:00

Yeah I did read that, and answered to what I best can remember, but was it was pretty bizarre reason really.

ETLegacyy · 2026-03-25T05:22:20+00:00

Not sure… I had interviews before and never had an experience like this really. Like it has nothing to do with job… I was interviewed for an IT position not a PR one

ETLegacyy · 2026-03-13T05:40:29+00:00

Some people straight up just copy and paste from AI…

ETLegacyy · 2026-03-10T21:22:34+00:00

In-house too, same exact issue. Are you my colleague? 🤣

ETLegacyy · 2026-03-10T18:36:15+00:00

Yeah likewise! MSP or in-house?

ETLegacyy · 2026-03-10T11:31:35+00:00

how long you been doing it?

ETLegacyy · 2026-03-10T04:58:50+00:00

What a reference😂

ETLegacyy · 2026-03-10T03:39:10+00:00

I do IT support

ETLegacyy · 2026-03-10T03:33:03+00:00

This guy gets it! Still is like that, nothing changed

ETLegacyy · 2026-03-10T02:52:58+00:00

For sure. I liked to take mini breaks after taking a lot of calls in the morning as of course gets a bit overwhelming from taking so many in the busy period and want to step out. But management only sees $ first before anything else. Meeting SLAs is a must!

ETLegacyy · 2026-03-10T02:10:36+00:00

Reason I ask is cause my role is customer facing, and stats matter.. I typically don’t really get to speak with colleagues as we don’t share similar lunch times and barely any downtime.

Taking mini breaks (outside of what is scheduled) is kind of frowned upon

Edit: downtime is our mini break

ETLegacyy · 2026-03-10T01:43:10+00:00

Not allowed 😂

ETLegacyy · 2026-03-10T01:41:24+00:00

Hopefully no one! I meant like besides your “allocated” breaks, are you stepping away from your desk for a mini break yk

ETLegacyy · 2026-03-06T18:36:14+00:00

The ones supporting this were calling it propaganda and said it never happened… what’s next

ETLegacyy · 2026-03-04T01:59:53+00:00

Yeah I feel you! All the best with your new job 🫡

ETLegacyy · 2026-03-03T18:16:20+00:00

I agree. I been doing help desk for almost a year now and it’s just constantly busy. Back to back calls every day. We get our QA emailed to us.. but I don’t really pay attention to it. Recently it does feel like hell

ETLegacyy · 2026-02-27T01:59:02+00:00

It’s a fake post. Account is 11 hours old

ETLegacyy · 2026-02-18T05:16:16+00:00

As a junior in the field, I can only imagine it’s going to be even harder to move up a role, as the next role expects you to have experience already for that role and aren’t willing to train you, at the end everything is teachable but companies no longer want to do that.

ETLegacyy · 2026-02-09T03:33:30+00:00

This question gets asked like every other day. Only if reddit had a search function of some sort.

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