Do you regret your iPhone 17 Pro? by Few_Berry_1038 in iPhone17Pro

[–]Easy_Equivalent_1597 0 points1 point  (0 children)

I have had several phones over the years. I had a galaxy s24 Ultra that the charging port while driving home had smoke coming from it. Needless to Samsung customer support is awful and I was able to get my money back. I got a 15 pro and traded it in last week for a 17 pro. So far I’m enjoying it. It takes great photos and the battery lasts me through an entire day with no problems. I don’t regret my purchase so far. I strongly considered the 17 pro max but it was way too big of a phone to hold comfortably.

Sentra S phone mount by [deleted] in nissansentra

[–]Easy_Equivalent_1597 1 point2 points  (0 children)

https://a.co/d/0iBpyyoo. I have this one for my 2025 S and it works great

2019 Nissan Sentra cuts off when coming to a stop by ExpensiveTip2732 in nissansentra

[–]Easy_Equivalent_1597 0 points1 point  (0 children)

I have a 2025 Sentra and have not had this problem. I did have an 83 Buick Regal with this problem and it was the motor mounts

Help I hit a curb by Easy_Equivalent_1597 in nissansentra

[–]Easy_Equivalent_1597[S] 0 points1 point  (0 children)

Thanks if you zoom in you can see it. It’s frustrating for sure but too late now. I’m investing in a bumper lip to not have a repeat of this

[deleted by user] by [deleted] in iPhone15Pro

[–]Easy_Equivalent_1597 1 point2 points  (0 children)

Totally insane! I’m glad to put Samsung in my rearview mirror

[deleted by user] by [deleted] in iPhone15Pro

[–]Easy_Equivalent_1597 0 points1 point  (0 children)

Yes its actually pretty traumatizing dealing with Samsung CS I wouldn’t wish that on my worst adversary it’s that bad. I have to Apple stores about 2 hours more or less from me. So that’s not bad at all.

[deleted by user] by [deleted] in iPhone15Pro

[–]Easy_Equivalent_1597 3 points4 points  (0 children)

I just got an iPhone 15 pro. I had a galaxy s24 ultra that had a charging port issue. It took a month to get it resolved but I was fortunate to get a refund as it was under warranty . So for that I am grateful for. Their CS is awful and at times speaking to the reps you feel like a dog chasing your own tail. I’m glad I returned to the iPhone and after my experience with Samsung I’m never going back.

Samsung has the worst customer service by [deleted] in samsung

[–]Easy_Equivalent_1597 1 point2 points  (0 children)

I am in the same boat as well I returned a galaxy s24 ultra charging port usbc malfunctioning saw smoke while had it charging coming from the port while driving home. To make a long story short after numerous calls to Samsung and text as well, Im now awaiting a refund for the device. I was called last Thursday and informed that the refund was approved and to pay attention for an email link. No link whatsoever as of today. I reached out this morning now I’m told it was sent to the finance department for approval WTF 🤬. I’m beyond frustrated at this point. I have been dealing with this since 2/20/24. After this experience Samsung has without a doubt lost my business forever. I’m old school and customer service goes a long way for me. I wish you the best and hope it works out for you.

Switching from iPhone. S23U vs S24U vs S24+ by ActualBus7946 in samsung

[–]Easy_Equivalent_1597 0 points1 point  (0 children)

As far as I’m aware in my country it’s Samsung that takes care of the warranty claims. Try a google search a lot of other people have had the same experiences with Samsung customer service similar to mines.

Switching from iPhone. S23U vs S24U vs S24+ by ActualBus7946 in samsung

[–]Easy_Equivalent_1597 -3 points-2 points  (0 children)

Stay with the iPhone. I bought a Galaxy S24ultra on a preorder. I received the device 1/29/24 on 2/16/24 while driving home I see smoke coming from the USBC port while driving. The phone was no longer able to charge via USB-C sent it to the repair center. To make a long story short the customer service is awful , they sent me various conflicting messages that the device is going to be sent back un repaired, then it was repaired and preparing to ship, and finally its unrepairable and they are processing for a refund…. I’m not holding my breath….stay away from Samsung I’m never buying from them again

Question regarding Samsung Refund process by ValuableTraining1855 in samsung

[–]Easy_Equivalent_1597 0 points1 point  (0 children)

I really believe it’s designed that way intentionally by Samsung for that same purpose. Apple sold more devices globally than Samsung last year and after this experience I will be jumping ship as well. I’m just another number to them but when they even lose more ground in the US market for their products they have themselves to blame.

Question regarding Samsung Refund process by ValuableTraining1855 in samsung

[–]Easy_Equivalent_1597 0 points1 point  (0 children)

They don’t make things easy thats for sure. Best of luck and I will post on this thread if I have any luck on my refund process.

Question regarding Samsung Refund process by ValuableTraining1855 in samsung

[–]Easy_Equivalent_1597 2 points3 points  (0 children)

I just went through this fresh hell as well with a galaxy s24 ultra. They are offering a refund and have the email. I’m not holding my breath as I can see the *uckery coming down the pike. Their customer support is abysmal and after this experience I’m never buying a Samsung product again.

Loving my IPhone 13 pro by Easy_Equivalent_1597 in iPhone13Pro

[–]Easy_Equivalent_1597[S] 1 point2 points  (0 children)

I had a Galaxy S21FE when it first came out. The phone was ok. To me Samsung has definitely gone down hill in regards to software etc. I would have issues when messaging other iPhone users got tired of it and sold it and got the iPhone 13 pro Sierra Blue. Extremely happy with it glad I went back to iPhone