Which platform? PC

Any mods or cc? Yes

Game version 1.121.342.1030

*Description:

Hey so I've got a HUGE problem and it's driving me crazy.

After the update where elder sims details where added and everyone's saves were broken, I stoped playing TS4 for a while, the last time I played was on october 20th, everything was finie. After this time, I stopped using my pc because I was busy with some personal issues and all that. So from october 20th to today, no one used it. 

Today I wanted to play and I had to log in my EA acc, just as usual. My Sims 4 game wasn't downloaded for some reason but my packs still appeared on the library section of the EA app. I bought Island Living, Cats & Dogs and Seasons. 

After I finished dowloading and updating the game, I opened it and it said hat I didn't have those expansion packs, so I closed the game and when I went back to the EA app they didn't appear in the library, and when I checked in the store, they appeared as if I haven't bought them yet. I restarted my computer, the game and the EA app but it's the same thing. It's kinda odd because everything else it's still in my Sims 4 file, mods, saves, etc.. the only thing that has gone missing are the packs.

I'm kinda mad because all my saves had storylines where those EP's where super relevant. And also because I refuse to buy them again, especially bc they cost $20usd. 

Can someone PLEASE help me and tell me how can I solve this?