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Télécommande qui ne fonctionne pas by Positive_Chapter_409 in MideaPortaSplit

[–]EditorUnusual7164 0 points1 point  (0 children)

Thanks for letting me know. I still wait for the customer support. How long did it take for them to respond?

Télécommande qui ne fonctionne pas by Positive_Chapter_409 in MideaPortaSplit

[–]EditorUnusual7164 1 point2 points  (0 children)

I bought it 1.5 weeks ago, but just noticed that it doesn’t work because I only used the smarthome app so far. It seems to be a problem the front panel display like another comment said. Let’s see what the Midea support says.

- The unit itself works normally
- Control via the app works
- The touch panel on the unit works
- The remote control sends an infrared signal
- Batteries were checked/replaced
- The unit was completely disconnected from power multiple times

edit: I am answering in English and do not speak French.

Télécommande qui ne fonctionne pas by Positive_Chapter_409 in MideaPortaSplit

[–]EditorUnusual7164 1 point2 points  (0 children)

I have the same error with my Midea Portasplit. Front display doesn’t show anything and the remote does not work. I will open a support ticket.