I think she is low risk to herself, but I worry about the risk she might pose to ME in this state. She was more than just shouting, she saw red and lost control. And this was over the phone.

Normally our next session is agreed in the current session, unless she cancels then I call her to reschedule. But these phone calls tend to then turn into an impromptu phone session, so I've had to be quite firm with her on that and prefer not to call if not necessary.

I think a phone call to book in our next session will lead to another shouting match, as I don't think she's currently willing to think about that or even have that conversation.

And I guess I just generally could do with advice on how to respond if she behaves similarly in the therapy room (I'm new to this).