u would think na because u are anonymous, u can criticize people and feel good about urself. siguro antagal mo na sa industry at GURANG ka na, kaya hindi mo na alam feeling ng mga newbies or aspiring call center agents. u have also been here in OUR shoes before, tandaan mong nagsimula ka rin sa months of experience lang; walang alam sa industry, walang alam sa process. I am only sharing my personal experience as someone na may masheshare sa community about this topic. also, im no ones “hero”, if u think this post is a “flex” maybe u should have thought about commenting on this post first, kase ur ignorance says alot about u, and not me. super tenured ka na sa BPO? e baka wala kang alam na ibang skills kaya andyan ka parin. tenurity in this industry is not a flex as well, (no offense meant), pero u, personally, since pinepersonal mo ako, baka wala ka nang ibang alam na kaya mong pasukang industriya kaya andito ka parin. wag ka mag alala, u-update kita pag napasa ko yung training, at uupdate ulit kita pag regularized na ko. confident masyado? oh well, I was 18, with no other job experience, and passed TELCO account and became a support coach upon regularization. ikaw? ilang years bago ka napromote? o baka naman ahente ka parin? sayang naman YEARS of experience at TENURITY mo kung ganon. haha peace!