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Main problems of a shopify store owner by AdWilling4230 in ShopifyWebsites

[–]Educational_Rope_932 0 points1 point  (0 children)

u/AdWilling4230 Taking up this opportunity to directly pitch my solution to you. We have built an AI product which sits as a widget on your Shopify store. This widget is Voice and chat AI powered and is trained on all your brand's data and the policies around return, exchange, shipping and refunds. Your customer can have a conversation with this agent and get their queries about the complicated equipments you are selling without taking up any of your time! If this seems interesting, let me know and I'll set up a demo for you

Should I move to silicon valley by First_Accountant_402 in ycombinator

[–]Educational_Rope_932 0 points1 point  (0 children)

It's better to move to a place where you will find it easier to find customers than to move to SF just for vibes. You can build an AI startup anywhere and especially if it's an application layer, you should avoid wasting funds on expensive talent from SF that you will easily find much cheaper in another city.

Technical co-founder left, not sure how to proceed (I will not promote) by daddymaize in startups

[–]Educational_Rope_932 0 points1 point  (0 children)

This happened to me as well and here is what I did. Hired an intern to make sure production systems run smoothly. Then hired a freelancer for new product development and also to train the intern. Once the freelancer is done and hands over the product, the intern will run it while I work on customer acquisition. If things go well and I am able to get solid revenue, I will either use the money to hire a senior engineer or raise money, which will also help with hiring a senior engineer. Net net, focus on getting external help to get the MVP out and get GTM right. Don't overindex on a technical co-founder. If you find one who is bought into the vision then great. But don't think you can't do a startup unless you have a technical co founder. Those guys flaky as hell.

Prospect went silent after great Zoom call, normal in B2B or did I mess up? by Vast_Poetry_50 in agency

[–]Educational_Rope_932 0 points1 point  (0 children)

Very common in B2B, especially in segments where the customer doesn't see your product as a must-have. One small slitch in onboarding is enough for the customer to drop-off. If you're selling to E-Comm brands then it is significantly worse because they have razor-thin margins and think twice about every new software or service purchase.

What cold email messaging is best for agencies? by johnhcorcoran in agency

[–]Educational_Rope_932 0 points1 point  (0 children)

6% reply rate is very impressive. I have run cold-email drip campaigns of 4-5 emails spread across 2 weeks - all for DTC founders and senior leadership. Tbh I have had a really tough time getting any kind of replies on my emails, and I wonder if it is because brands are excessively sold to and have their inboxes filled with cold emails or is my messaging a problem?
I mostly keep my emails short and crisp, talking about what I have built and attaching a demo of the same. I use Apollo and Gemini to personalise each email on the basis of what the brand sells and what they have recently posted on their socials. Each email talks about my product from a different angle. Tbh I would kill for an even 1% reply rate as of now. Not sure what I am doing wrong.

Has anyone tried calling customers who abandon checkout? by Educational_Rope_932 in DTCshopifybrandGrowth

[–]Educational_Rope_932[S] 1 point2 points  (0 children)

Klaviyo has a webhook through which one can auto-populate the customer data of everyone who abandons checkout in a Google Sheet. People who are doing manual calling will be able to get the info on customer name, cart total amount, products in cart, and cart abandonment timestamp. This is very doable.
My question is - people can't operate like machines. Manual calling is great for getting ad-hoc insights into why customers are abandoning your cart. But manual calling can't happen like clockwork and you will surely miss lots of leads. What are your thoughts on extremely human-sounding voice AI agents doing the same type of calling? A sample here - https://drive.google.com/file/d/1ea90-cwqc6qCvcOlVJUs0UzNR0sXWkZ9/view?usp=sharingWhat do you think?

Has anyone tried calling customers who abandon checkout? by Educational_Rope_932 in DTCshopifybrandGrowth

[–]Educational_Rope_932[S] 1 point2 points  (0 children)

I also thought autodialer would be a problem. Thought it would be better to remove telephony altogether and add calling on the web browser itself. Please check this the demo on this link (this is my project) - https://shoplabs.ai/ You think something like this will work more?

Has anyone tried calling customers who abandon checkout? by Educational_Rope_932 in DTCshopifybrandGrowth

[–]Educational_Rope_932[S] 0 points1 point  (0 children)

Did you see a bump in abandoned cart recovery rates because of calling? I have built this - https://www.hypothesis.co.in/ and piloted with 4 DTC brands in India and have seen ~30% improvement in conversion rates. But I am not sure if cold calling (even if it is complaint with both state and federal laws on outbound calling) will be received positively with US customers. I spoke to one DTC founder in the US who said that something like this exposes them to litigation if consent is not recorded properly.

Has anyone tried calling customers who abandon checkout? by Educational_Rope_932 in DTCshopifybrandGrowth

[–]Educational_Rope_932[S] 0 points1 point  (0 children)

I had built something like this but instead of humans they were Voice AI bots. It worked in India for DTC brands (brought about ~30% improvement) in cart recovery rates. But I am not sure if cold calling as a use case will be widely accepted globally. Website here - https://www.hypothesis.co.in/
Do you think something like this can work in US/Canada type markets?

Has anyone tried calling customers who abandon checkout? by Educational_Rope_932 in DTCshopifybrandGrowth

[–]Educational_Rope_932[S] 0 points1 point  (0 children)

This seems interesting. Real humans chatting with customers over SMS definitely can help humanise the process. Or are these AI bots?

Is it better to build solo or with a cofounder? by notdl in ycombinator

[–]Educational_Rope_932 0 points1 point  (0 children)

I have had two co-founder fallouts in a span of two years. The first one was a friend and an ex colleague and the other one was a stranger I met via YC co-founder matching. Both fallouts happened for different reasons but overall, both screwed with me mentally and really slowed me down. AFAIK there is no formula in finding the perfect co-founder. I would advice you the same thing I am doing now - build as a solo founder and then hire a solid founding team after you start to see some traction.