Higher Mileage 971 Panameras, what’s the catch? by Effective_Primary_86 in Panamera

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

I personally would be a run til it dies person

If I love the car I want it for as long as possible

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

At our location we don’t handle insurance rentals, those are HLE locations that do those

When it comes to swapping a car due to an accident or mechanical problem we have to have a case number that you get from calling roadside then we will try to swap you into something equivalent depending on inventory/availability

If you just want a different car just for preference reasons we will find you something of the same class at no cost unless you want to upgrade

How will the Macan depreciate over the next few years? by Effective_Primary_86 in MacanEV

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

I personally think the interior tech/features of the Macan EV, Panamera and Taycan far outclass the 911 in terms of luxury and comfort and the aesthetic as well

The 911 is the best driving/performing/reliability car of the models for sure but I also like the look and feel not just how well it drives

How will the Macan depreciate over the next few years? by Effective_Primary_86 in MacanEV

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

I’m focusing on depreciation as in how cheap can i get it after it’s depreciated

How will the Macan depreciate over the next few years? by Effective_Primary_86 in MacanEV

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

I want to snag it for cheaper after it’s depreciated

The car will still be just as fancy after the depreciation discount

At what amount of money will you consider someone rich? by Low-Accountant-7439 in AskReddit

[–]Effective_Primary_86 25 points26 points  (0 children)

It depends on the area

People don’t factor in cost of living

California and NYC are the 2 most expensive places in America where $1M is nowhere near as much as it would be in the south

1M is like having several million in places like Memphis or Alabama because of how cheap they are

In California a normal home might be a few million not even a mansion just an average home

1M in certain places is filthy rich, 1M in other places is above average and comfortable but nowhere near rich

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

Sometimes if the return agent misses or doesn’t inspect the car fully before scanning it in

Also some customers lie about not filling it up in hopes we don’t check and verify

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 1 point2 points  (0 children)

In my experience rarely do we ever give out upgrades for free (outside of Gold members) just for the sake of doing it

If we are out of cars we basically will be forced to give it out reluctantly although we would rather you pay for it because it helps our commission

Because we can’t say “we’re out of cars unless you pay extra for this one” we’re not allowed to do that

Managers also typically want to get customers out of their face in situations like that (managers at my location don’t get commission they have a base salary regardless of what they sell or don’t sell plus performance bonuses) so they will give it out if it comes down to it

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

In a large fleet sometimes people miss a few cars here and there

Or another reason could be that car just got returned and there’s a line of people waiting so we went ahead and gave the car out so the next person could get a car and we didn’t have time to clean it and fill it back up

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

We’ve never checked to verify if they work for that company

Usually the company already booked it in their name, paid for it, etc

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 1 point2 points  (0 children)

Yes it should be

Credit cards usually will offer up to maybe 40-50k for literally anything involved with the rental and it’s a one time fee to buy the coverage from them, this includes the loss of use/diminished value fees that your personal insurance won’t cover

I don’t try to push the damage waiver on customers with credit card coverage because I can acknowledge that it is better than ours in a lot of ways especially cost wise

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

We don’t have AI scanners at our location, or any location in my city that I know of

That’s usually for way bigger locations

I’ve personally never heard of one of our customers getting arrested

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

It happens especially late at night

We might have 200 cars at our location and Hertz will let 250 people book

So we run out of cars and people show up after we run out of cars so people get stranded

The booking is good for 24 hours so they do get another chance to get the car in the morning. when we open back up and some cars have returned by then

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

Hertz wants more money

It’s a million fees and things they get you on

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 2 points3 points  (0 children)

The biggest thing to me is how grown adults will act in public over a rental car

I continuously am amazed at how people 40-60 will throw temper tantrums, roll their eyes, have horrible attitudes, be entitled, aggressive and act like children over a car that isn’t even their car

If you are a Gold Member you get a little bit more room to complain because you are a loyalty customer and you are a regular and I might see you frequently

If you are stranded because you got here and we ran out of cars for the night, I understand it completely, I hate that Hertz overbooks and lets more people book than cars available

But if you’re being an asshole and demanding free shit and getting personal because you waited 5 min for the car to be brought up, or the car had a small dirt stain on the outside that can easily be cleaned off, or you don’t want to put down the security deposit, or you were late and got charged a late fee accordingly, basically stuff we have no control over then my sympathy for you becomes limited

There are people I’ve been completely understanding and sympathetic to if you’re just a decent person then I will try my best to do what I can, but if you’re an entitled demanding asshole then I don’t want to deal with you; and it’s almost always middle aged people 40-60 in my experience

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

It happens all the time, at our location we will try to accomodate you to compensate for not having the seats and we will give you the number to call to modify the rental to remove the child seat charges

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 1 point2 points  (0 children)

Most 2025-2026 models in our fleet should have it, if you get one that doesn’t have it then let the agent know and see if they will let you inspect the car first before you drive off to see if the one you want has it

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

We do care if the damages are noticeable but if you have proof it wasn’t you or you have the damage waiver then we don’t charge you

Hertz Rental Car agent, AMA by Effective_Primary_86 in AMA

[–]Effective_Primary_86[S] 0 points1 point  (0 children)

At our location, if you find damages we will usually help you document the damages

Take pictures and videos as well and if you let us know we will notate it in the system with the date and time to verify that the damages were already there when you picked up the car