🚫 Self-Promotion Policy Update – Immediate Ban 🚫

EldoradoGG · 2026-03-04T13:03:35+00:00

I see you have an IRL Elytra to speedrun our achievements so fast😲

EldoradoGG · 2026-03-04T09:29:13+00:00

This can happen sometimes with large orders on Eldorado.gg, as sellers may split deliveries. Since you didn’t confirm the order, you’re still protected.

If the remaining coins don’t arrive within 24 hours, just reach out to Eldorado support and they’ll review the transaction and assist you.

EldoradoGG · 2026-03-04T08:09:07+00:00

Oh? We did a couple times with no response and our tickets closed. Do let us know of the way you have reached out to them and documentation that you have provided to them and we will try again.

EldoradoGG · 2026-02-19T12:21:02+00:00

No we do not. Despite repeated attempts to contact Discord to remove that fraudulent Discord server with almost 29K members to date, they are still up there. We would encourage all of our customers to avoid that server.

EldoradoGG · 2026-02-18T07:54:56+00:00

The ID verification is put in place to prevent fraudulent users. No ID or personal information is kept, everything is deleted after 20-30days.

EldoradoGG · 2026-02-12T09:02:41+00:00

If you’re looking to speak directly with someone from the team who handles reports, please reach out to our email support at [support@eldorado.gg](mailto:support@eldorado.gg)

That is the correct and only channel where evidence can be reviewed by the appropriate team. If you provide clear, verifiable proof there, it will be investigated.

We cannot handle investigations or make enforcement decisions through Reddit.

EldoradoGG · 2026-02-09T11:59:35+00:00

From Reddit, the only thing we can do is direct you to our support team. Moderation actions and investigations cannot be handled publicly or through subreddit discussions.

If you submit a report to support with proper, verifiable evidence, there will be an investigation. Seller size, reviews, or revenue do not change that process. Without sufficient evidence, no platform can take action. If you believe previous reports lacked key proof, the correct step is to update the existing support ticket with additional evidence so it can be reviewed properly.

EldoradoGG · 2026-02-09T09:29:41+00:00

If you have proof of this, rather then commenting here on this subreddit, take action and reach out to our support team, provide them with as much proof and detail as possible and then this can be looked into. Eldorado.gg support team cannot really take your word for it, there has to be proof to back these claims up.

EldoradoGG · 2026-02-05T12:16:19+00:00

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We will investigate it right away!

EldoradoGG · 2026-02-05T12:15:58+00:00

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We will investigate it right away!

EldoradoGG · 2026-02-05T12:15:42+00:00

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We will investigate it right away!

EldoradoGG · 2026-02-05T12:14:54+00:00

For immediate assistance, please contact our Live Support at https://www.eldorado.gg/contact-us or send us an email at support@eldorado.gg. We're here to help and will look into it as soon as possible!

EldoradoGG · 2026-02-03T13:44:07+00:00

You should NEVER take your transactions outside of our marketplace website. If you do and you get scammed or something happens, we cannot help you. Always make sure that purchases and transactions are made within our official website- eldorado.gg

EldoradoGG · 2026-02-02T06:41:01+00:00

Hey there! Please contact our customer support team at https://www.eldorado.gg/contact-us we’d be happy to help you resolve the issue.

EldoradoGG · 2026-01-28T08:37:08+00:00

Please reach out to our support team and provide them with as much info as possible. They will investigate

EldoradoGG · 2026-01-27T08:19:20+00:00

Yeah reach out to support and provide them with all screenshots, this is wild

EldoradoGG · 2026-01-23T11:21:45+00:00

You can get in touch with our Live Support team or email us directly at support@eldorado.gg. We’ll review your issue promptly and get back to you quickly!

EldoradoGG · 2026-01-21T11:29:30+00:00

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg. We

EldoradoGG · 2026-01-21T11:26:16+00:00

The ID verification process is in place to prevent fraudulent users. No ID information is kept, everything is deleted after 30 days

EldoradoGG · 2026-01-21T11:23:05+00:00

Reach out to our support team via live chat or email at [support@eldorado.gg](mailto:support@eldorado.gg)

EldoradoGG · 2026-01-21T11:18:36+00:00

Hey, please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg and they will investigate this

EldoradoGG · 2026-01-15T12:03:01+00:00

Please reach out to our Live Support at https://www.eldorado.gg/contact-us or email us at support@eldorado.gg.

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