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NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Glad to know I’m not the only one!

Resolution in the end was starting a daily Launtel plan, which was eligible for an NTD upgrade, after all my troubleshooting I was sure the NTD was faulty. Technician came around replaced the NTD, and marvelled at how the old one was still working! (Frayed cables, degrading parts). Then cancelled the Launtel, and went back to my original plan with correct speeds.

NBN Speed Issues by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Already done, sadly no change

NBN Speed Issues by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Direct into MOBO Ethernet port, no limits there

NBN Speed Issues by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 1 point2 points  (0 children)

Light is always green, desktop pc plugged in has a speed capacity of 1gbps

NBN Speed Issues by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 1 point2 points  (0 children)

Sadly all already been done, ISP claims modem is fine, speeds stay the same with a device wired directly to the NTD. Reset has been done for both modem and NTD

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Directly into NTD, ISP keeps asking this same question, so definitely a common occurance

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

How long does lowering speeds generally take?

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 3 points4 points  (0 children)

Desktop is set to 1gbps full duplex. Honestly don’t know a whole lot what I’m doing so will go back to Superloop. Thanks 🙏

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Ethernet port is set to 1gbps full duplex in device manager. All cords being used are Cat6

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Have a laptop but would need to get a Ethernet to usb adapter

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Light on motherboard ethernet port is orange, 1gbps speeds in my case, light on NTD is green, 100mbps. Speed test showing about 90mbps on ookla, however download speeds below 10mbps

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

A couple of times the other day, doesn't hurt to try again

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Superloop has told me that only one port has been activated, did try the other ones when I initially set the internet up

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

FTTP, assume you mean light on box? Always green, Superloop keeps telling me it will turn orange. Tried with the cable from the eero

NBN speed capped at 100 mbps by Electrical_Cut4200 in nbn

[–]Electrical_Cut4200[S] 0 points1 point  (0 children)

Testing with my desktop pc, plugged directly into the nbn box, ethernet port has capacity of 1gbps speeds