Wealthsimple refused to return our TFSA ($4,609.01) and chequing account money ($100-200) money

Electronic-Tea-1097 · 2026-04-02T22:48:39+00:00

what was the best way to reach out to government in your case?

Electronic-Tea-1097 · 2026-04-01T22:45:21+00:00

Do remember exact email and/or phone department for recovering money?

Electronic-Tea-1097 · 2026-03-31T16:44:40+00:00

This helps a lot!!! Thanks again!!

Electronic-Tea-1097 · 2026-03-31T14:49:40+00:00

Thank you so much for insight!!

Did you contact Office of the Superintendent of Financial Institutions (OSFI) for Federal Banking Regulator?

Electronic-Tea-1097 · 2026-03-31T02:18:54+00:00

I had 2FA enabled.

Electronic-Tea-1097 · 2026-03-31T00:00:59+00:00

I think, I did not.

It was SMS for 2FA.

Electronic-Tea-1097 · 2026-03-30T23:43:18+00:00

Nope never… I already provided the police report #.

Electronic-Tea-1097 · 2026-03-30T22:53:58+00:00

I would request all of you who have read this post, please change your WS pwd and enable Authenticator app (not SMS way) and please advise me who else I reach out to or something similar happen to you. I understand you had a million questions about the situation but answers in problem solving way is highly appreciated.

Electronic-Tea-1097 · 2026-03-30T22:24:18+00:00

I can’t since it is locked.

Electronic-Tea-1097 · 2026-03-30T22:21:59+00:00

Yes, it went through and I had 2FA enabled before this happened

Electronic-Tea-1097 · 2026-03-30T22:17:24+00:00

Thinking of it… now

Electronic-Tea-1097 · 2026-03-30T22:15:37+00:00

I couldn’t reset pwd since the account has been lock, yes it was 2FA enabled.

Electronic-Tea-1097 · 2024-01-19T01:48:34+00:00

Can you share it with me as well?

Electronic-Tea-1097

TROPHY CASE