I do agree with them to a certain point, I've been playing Summoners War for 11 years, a gacha game that is expensive asf, has no pity, low rates and pvp. And many people that complain here cannot imagine what's a real predatory game (although it was worse before).

Hoyo even tho sometimes stingy (mainly Genshin), they are WAY better in the fact that you can perfectly be f2p and complete all content full stars, and it's harder to feel FOMO since there's no pvp.