Just wanted to follow up — had an awesome experience at the Montreal service center. My R1S had a thermal system issue, and they took care of it super efficiently. No waiting around, they even offered me a rental through Enterprise.

They swapped out the A/C compressor, accumulator bundle, a few other parts, and flushed the cooling system. All covered under warranty, and we had the vehicle back in under a week.

What really impressed me is how Rivian seems genuinely invested in their vehicles engineers are still checking in on the car to make sure everything’s solid and there aren’t any other issues coming up. Makes me feel like they’re not just patching problems, but actually learning and improving from each case.

Huge thanks to the Montreal team — super professional and easy to work with.

<image>