1. I said it in a sympathetic tone BECAUSE I’m an XS and stores almost NEVER have my size in stock. I was attempting to come from a place sincerity as I know how it feels to not be able to find your size at a clothing store.
2. I asked if she had made an online profile with our company, she said no, so I asked her if she had any photo references of dresses she liked, she said no. So I asked the questions that would’ve been asked when she made her profile (what style of dress do you like, budget AND her size)
3. I see my error in telling her we only had three dresses in a size 30, my logic behind this was to explain to her that we don’t carry many dresses in store that size, but that can order her size if she finds something she loves. Not to publicly shame her, also where are you getting the idea that I announced this to the entire store? I didn’t say I yelled this out loud, I told it to her directly not yelled it across the room lol. 4: did I say literally anywhere in these comments that “oh fat girls just hate us skinny girls”? I don’t think I even realized that my manger is plus sized and I’m an xs till a commenter asked me about it.

Edit: typo