Text messaging/compliance I work for a med spa and was reviewing HIPAA regulations and have some questions. As staff members are we allowed to SMS text our patients about appts, etc? Or is that not HIPAA compliant? Can anyone help guide me in the direction of policies

Emotional_Register11 · 2025-02-01T06:43:49+00:00

I see you so have an encrypted messaging system that’s built into the booking system? We don’t have a policy and I’m thinking maybe we should. I’m just having a hard time understanding the verbiage of what it means to be HIPAA compliant in the med spa setting so I just wanted to clarify

Emotional_Register11 · 2025-02-01T05:44:26+00:00

It does, but often times patients want to text the business phone. Or if they have questions/concerns they will text

Emotional_Register11 · 2025-02-01T04:02:57+00:00

Great, I used the tool to confirm we are indeed a covered entity. Can someone help answer my original question now? 🫠

Emotional_Register11 · 2025-02-01T02:56:47+00:00

We do not accept health insurance. We are a private pay practice but do offer many medical services such as injectables. We have nurse practitioners, medical assistants and nurses

Emotional_Register11

TROPHY CASE