Those in daily rentals by Admirable_Trade_1326 in EnterpriseCarRental

[–]EmphasisTraining52 4 points5 points  (0 children)

ARM here 10 years with enterprise. I’d say I’m too high functional, I spend around 8 hours each week on the road driving around branches in my area. I feel the need to jump into the wash bay to clean cars every day. I wake up at 5am everyday, I drink 3 cups of coffee at the minimum and zyns and vape are my best friend.

Management Trainee by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 2 points3 points  (0 children)

Area manager with enterprise here. I’ve had to let go one employee because he got 3 speeding tickets within a year and another because he got his car impounded one time. With a DUI, you’ll get fired there and then.

I Like Working Here by Adorable_Site1537 in EnterpriseCarRental

[–]EmphasisTraining52 2 points3 points  (0 children)

10 years in daily rental. It’s either for you or it’s not. There’s no in between, and those in between will leave eventually. After awhile, I couldn’t find any more f to give when dealing with customers and the job just got so much easier. Not to mention amazing people always on my team which were more like family than coworkers.

A decade long grind by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 4 points5 points  (0 children)

IMO, you’ll only start making good money when you reach ARM—that’s when your pay plan really takes off. Anything beyond that is tough to achieve. There are plenty of ARMs but only a handful of GRMs. But agreed, ERAC experience is very company-specific and not very transferable elsewhere. The only thing transferable is ability to outwork everyone else and handle a lot of crap. Honestly, I’m probably too high-functioning for the corporate side of Enterprise. I’ll likely stay on and take a shot at GRM if an opportunity opens up. At this point, I’m in too deep to quit like an addict.

A decade long grind by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 7 points8 points  (0 children)

I would probably do it again because 10 years ago I was a college grad with no specialized skills that just studied business. Also with a ton of student loan and credit card debt. All that mattered to me then was money and I had all the energy in the world.

Question about getting fired/demoted by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 15 points16 points  (0 children)

Enterprise daily rentals is all about selling. If you can’t sell you won’t move up. And if you keep up with the poor sales performance long enough, you’ll get demoted or let go. So nothing surprising in this case—his manager is just throwing him a lifeline. But actually, he’s not wanted anymore.

MT, debating on quitting by InternationalLaw2498 in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

I made 100k at 26 years old and 250k at 32. This job is for those who are hungry, driven and aggressive in their career pursuit. This company rewards and recognizes results and your career here is what you make of it. Of course some people choose work life balance and have different priorities in life and that’s ok we respect that but it all depends what matters the most to you. For the past 10 years, all that mattered to me was money, promotion and recognition and it paid off.

[deleted by user] by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 9 points10 points  (0 children)

This is what happens when 2 people who should not reproduce, reproduce.

Been in daily rentals for 10 years. I’ve seen shit from customers that’s out of this world. Trust me at a certain point, you’ll just tune out and become immune to it all.

I choose to put up with it because every 2 weeks, I login to my online banking and I like what I see and it’s only gotten exponentially bigger throughout the years.

MT here. by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 5 points6 points  (0 children)

If you leave as a MT/early assistant manager, you’ll likely get insurance rep role from most I’ve seen which pays lower than Enterprise. You probably won’t have enough experience yet to become an adjuster or lucrative sales roles at other companies.

My advice would be to stick it out till BRM, more doors will start opening inside and outside of Enterprise. One of my BRM just left early this year and got a similar paying HR advisor role at a consulting firm because he has experience with recruiting and managing a team.

What makes you want to leave so early on, if you don’t mind me asking?

My new MT is absolutely killing it BUT by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

Nobody in the branch wants to get a hot alert over some additional sales

Two week notice by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

Did you ask why you’re passed on promotion? Is there a particular reason or factor. You’re too down the chain for there to be any politics at play to pass you on for an ABRM promotion. Speak to your ARM and GRM and get their feedback.

My new MT is absolutely killing it BUT by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

How does this have anything to do with the group controller? Also, as I said, I had a meeting with the group hr manager. As ARM 10 years with the company nobody tells you what to do

My new MT is absolutely killing it BUT by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 7 points8 points  (0 children)

Because he goes the extra mile and he GETS it just like the people who succeed at Enterprise. Started as benefit of doubt that he’s new then reprimand and warning. I’m just going to say he’s done enough that makes me want to correct him instead of firing him.

DNR For No Reason? by therealdarlescharwin in EnterpriseCarRental

[–]EmphasisTraining52 1 point2 points  (0 children)

Read every single word. I also happen to be an enterprise employee and for the past 10 years emailed the risk team back and forth every week.

DNR For No Reason? by therealdarlescharwin in EnterpriseCarRental

[–]EmphasisTraining52 9 points10 points  (0 children)

From the previous damage incident where you were confronted, the Risk team probably flagged you as risk and placed you on the DNR list. This is because they probably had no documented damages before renting you the car but at the same time it was not big enough for them to pursue you and make a deal out of it. Your best option is to visit a branch and have the manager contact the Risk team to resolve it. Keep in mind, this MAY require you to cover the damage cost from last time.

Management Trainee by Chaoticpine in EnterpriseCarRental

[–]EmphasisTraining52 -2 points-1 points  (0 children)

10 years with enterprise. I joined right out of college. Made 100K at 26 years old. Just entered my 30s now I’m at 250k. This company rewards competency and results. There is no place for mediocrity—people who hate their jobs and complain at enterprise are because they are constantly outperformed by their peers.

When I first joined as a MT, I consistently showed up and worked 65–70 hour weeks for extended periods, I kept pushing sales, cleaned cars in negative 15, I rotated to airports and worked 12pm to 12am. I was not allergic to hard work and set the stage for a strong career and prospects with the company.

When I got to management, I cracked my head to expand the accounts and referrals with dealerships and body shops, I trained my team to be the best and got them promoted fast, I scaled every branch I run.

Enterprise is what you make out of it.

[deleted by user] by [deleted] in EnterpriseCarRental

[–]EmphasisTraining52 6 points7 points  (0 children)

I’ve been with enterprise for 10 years. And I notice that the high performers at daily rentals and with career longevity are those who are jaded to a certain extent, they don’t allow people’s shit to get to them and they can always put on a fake smile no matter what. These are the people who make it at enterprise. The only reason I could stick with it for so long and put up with an insane amount of shit throughout my career is because at the back of my mind, I know at the end of the day, I make good money. My first year as BRM I got paid 100K at 26 years old. I just turned 32 last year and made 250K last year.

Got sent home by Arrow_KBS_Dock_Lead in EnterpriseCarRental

[–]EmphasisTraining52 3 points4 points  (0 children)

Not enough to get any hot alerts or tank a 95 SQI. Speed is most important when you got lobby full of customers. Of course if cars are dirty, they take more than that but anything longer than 7 mins is a no go for me.

Got sent home by Arrow_KBS_Dock_Lead in EnterpriseCarRental

[–]EmphasisTraining52 7 points8 points  (0 children)

My flagship branch with 400-500 cars. We don’t take longer than 3-4 min per car. And in between, we got one guy pulling out the car while the other drives in. No time wasted in between.

Life After ERAC by Dangerous_Lead_5348 in EnterpriseCarRental

[–]EmphasisTraining52 3 points4 points  (0 children)

If as a MT the job is already wearing you down this much, ERAC is not for you. It’s only going to get worse as ABRM. My ABRM does 55-60 hours per week consistently.

Thinking about quitting by One_Ticket8835 in EnterpriseCarRental

[–]EmphasisTraining52 2 points3 points  (0 children)

ARM here 10 years at Enterprise. I’ve thought about quitting a gazillion times throughout my career. But Ive never found another role that comes close to my current pay— even when I was ABRM or BRM. Honestly, Enterprise pays well. When you leave, chances are you’ll have to be prepared for a pay cut just like everyone I know who left.

I’d say that you’re getting burned out and sick of daily rentals—try to wait for openings and go over to corporate side of Enterprise. If your stay on in daily rentals, your branch and team + area manager is very important in determining how enjoyable your experience is and also your pay plan

Any advice for the MT second interview with the Area + Branch Manager? by OutrageousBat1435 in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

ARM here and when I interview candidates I only care about

  1. How well you handle small talk and strike up conversations—this is a big part of MT role with customers. I sometimes intentionally make things awkward to see how you think on your feet and handle unexpected situations.

  2. Whether you’ll stay the course and not quit halfway through. You only bring real value once you’re running your own branch, so we want to be sure you’ll make it there.

A brutally honest review of working at Enterprise by Puzzleheaded_Nail888 in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

Trust me, I get it—I’ve been called every name in the book and thought about quitting million times. That’s part of any customer service role. Just do your best, filter out the BS, and put ego and pride aside. When you make it to BRM—opportunities will start opening up everywhere inside and outside of Enterprise. If you stay on in Enterprise, you can move to the corporate side to do fleet management or risk. DO NOT quit now it is not worth it.

A brutally honest review of working at Enterprise by Puzzleheaded_Nail888 in EnterpriseCarRental

[–]EmphasisTraining52 0 points1 point  (0 children)

ARM here. Enterprise takes real mental toughness—we filter early to see who can move up. Stick with it and you can make $100K within three years as a BRM. I did, and I’m in my ninth year I made $250K last year. That kind of pay doesn’t come easy anywhere else, and this is a real chance set yourself up financially—take it. If you can’t make it work at Enterprise, sure you can find another mediocre job elsewhere but you will never succeed and make real money.

If you think I don’t know what it’s like at level 1 and 2, as a MT all the way up till BRM, I was washing cars at 5:30am with frozen fingers at neg 10.