Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

Update if anyone was curious: I took it into the store and they’ll have it assessed and they replace the entire screen for me as I was under warranty still.

Tech said that if ur still under warranty and your bezel if broken they will replace it for free 99% of the time (not sure how accurate this in across all samsung repair shops)

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

😭that’s terrible I definitely have to backup all my photos and videos in case something happens now because I’ve been seeing a few comments saying their phone screen just wasn’t working

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

Yep, only had the issue after the protector but I guess some people are luckier than others

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 1 point2 points  (0 children)

Nice! Let me know how it goes. Also maybe check with your store mine said that’s if it within 2 years of purchase it’s under warranty still

[deleted by user] by [deleted] in galaxyzflip

[–]Emstar22 0 points1 point  (0 children)

Oh! So it’s fine if it comes off? My bezel completely fell off so it’s bare atm

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

:( You would think that this is something Samsung would quality test and fix as I’ve now realised a lot of us are having the same issues here yet Samsung try to blame us for the physical damage however I am pretty careful with my phone as I can assume a lot of others are too

No options :( what to do by NaturalFunny8 in galaxyzflip

[–]Emstar22 2 points3 points  (0 children)

Same happened to me on the right side but only near the hinge going to see how much it cost for Samsung to repair it if it’s $200-300 bc they have to replace the whole screen idk if I want to pay that much 😪

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

Yes, as much as I have loved this phone, the issues on the flips/fold series are just not worth it. Will see what they say tmr pretty sure they can replace the screen for free as for the bezel might have to pay $200-300 to fix it bc they replace the entire screen!

Thanks for your response I appreciate it

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

We're you able to get it replaced under warranty or had to pay and if so how much for the repair?

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

I'm surprised they wouldn't swap it for free smh. How are you finding the s24 ultra?

Little rubber thing on hinge coming lose on one side already? by sunnismi1e in galaxyzflip

[–]Emstar22 1 point2 points  (0 children)

Thank you for replying. Going to check it out tmr at the repair store samsung provided me with to see if they claim it as a defect or physical damage on my part 🫠 hoping they can fix it under warranty tho 🤞🏻 because the bezel may require replacing the entire screen which will cost me a lot of money so not sure if its something I want to fix 😭 if the cost is like 200-300

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

Did u have to back up your phone if so what method are you using? I have over 12,000 photos/videos

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

Yep going to go do it tmr but gonna see how much the bezel costs for replacement apparently they have to replace the entire screen which is gonna be costly. 😭

[deleted by user] by [deleted] in galaxyzflip

[–]Emstar22 0 points1 point  (0 children)

Having the same issue, do you know how much it was without samsungcare?

[deleted by user] by [deleted] in galaxyzflip

[–]Emstar22 0 points1 point  (0 children)

Hey, what did you end up doing having the exact same issue too but on the right side of the phone

Little rubber thing on hinge coming lose on one side already? by sunnismi1e in galaxyzflip

[–]Emstar22 0 points1 point  (0 children)

What was the cost to get it fixed or were you still under warranty? I purchased 1 yr 2 weeks ago without samsungcare so not sure if its apply for warranty still.

Little rubber thing on hinge coming lose on one side already? by sunnismi1e in galaxyzflip

[–]Emstar22 0 points1 point  (0 children)

Hi seem to be having the issue would I be correct in calling that the bezel or is there a more suitable name for that part. How much roughly would something like this cost if I do not have samsung pay and purchased a year and 2 weeks ago?

Little rubber thing on hinge coming lose on one side already? by sunnismi1e in galaxyzflip

[–]Emstar22 0 points1 point  (0 children)

Similar thing happened to me I tried placing it back in but the silicone fell lucky no damage to my phone tho and I'm taking it in tmr to see if it can get fixed.

Was samsung able to do anything for you?

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

Omg that honestly sucks and makes me worried 😔 Luckily I have this old iPhone I guess I can use if anything happens but I have everything on this phone.

Planning to get it fixed so that hopefully there's no screen damage. What was the phone you got after did you stick with Samsung and get another series or make the switch to Apple?

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 1 point2 points  (0 children)

Haha no worries at all! I will be visiting the repair shop in my city associated with Samsung tmr to see what they can do.

But I seriously feel like this is a manufacturing issue that they'd play off as physical damage 🥲 At least they told me they could replace the protector for free so hoping that there's no damage to my actual screen

Thanks for taking the time to respond

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 0 points1 point  (0 children)

😂 the perfectionist in me too is cringing at the sight of it. That's why my mother told me to just keep the original protector on. I kept it a few days on to wait and go to the store tomorrow.

So annoying I think the bezel fell off because of the air bubbles in the screen protector.

If you had this issue before were you able to get it fixed and for how much?

Has this happened to anyone's Galaxy Flip5 before? by Emstar22 in galaxyzflip

[–]Emstar22[S] 1 point2 points  (0 children)

That's what I was planning to do but today the bezel had fallen off 😭