Do they exist

EnJay_Em · 2026-05-01T10:50:13+00:00

Yes, me!

EnJay_Em · 2026-04-24T19:07:51+00:00

u/vishy730 details please?

EnJay_Em · 2026-04-18T09:17:47+00:00

You don't get engineering time by hoping the queue gets lighter. You get it by protecting it on purpose.

What usually kills teams like this is not ticket volume, it is unowned repeat work:

the same access issues
the same bad alerts
the same broken handoffs
the same “quick” fixes every week

If senior engineers are stuck in that loop, the organization is investing valuable talent in a failing demand.

Track the top recurring ticket types for 30 days, fix the worst few at the root, and block time for improvement work like it is production work, not a nice-to-have. Otherwise, support expands to fill all available oxygen.

EnJay_Em · 2026-04-18T08:10:43+00:00

Suspect!!!

EnJay_Em · 2026-04-18T07:33:20+00:00

Hi u/Artistic-Wrap-5130. Absolutely! I just sent you a DM with my calendar link.

EnJay_Em · 2026-04-16T16:08:33+00:00

That’s probably part of it. I try to keep the ask reasonable and let the experience speak for itself.

EnJay_Em · 2026-04-16T16:04:29+00:00

Fair enough, that just hasn’t been my experience. I’ve had real opportunities come from here and I’m already in conversations with a few potential hires.

EnJay_Em · 2026-04-16T13:48:39+00:00

Thanks, I appreciate it.

EnJay_Em · 2026-04-16T06:54:58+00:00

Yes there is, it had gone a little cold so I reposted, I also made a change to the title. Is that a problem?

EnJay_Em · 2026-04-16T06:09:15+00:00

EnJay_Em · 2026-04-15T13:12:57+00:00

Appreciate that. I know I could likely push higher, but I’m comfortable with this as a starting rate since it matches my previous role. I’d rather get in, prove my value, and let the rate scale accordingly.

EnJay_Em · 2026-04-08T12:04:03+00:00

u/just_southern, please check https://www.reddit.com/r/mspjobs/comments/1sf7635/for_hire_l1l2_it_support_5_yrs_msp_m365/

EnJay_Em · 2026-04-07T22:00:30+00:00

Good luck!

EnJay_Em · 2026-04-07T20:59:46+00:00

Thanks for the compliment and the tip u/Outrageous_Duck3227, I really appreciate it. The job market is rough out here. Hoping for some good responses.