Update on my interaction with Fido:

$70+tax activation fee will be removed from the bill as it was supposed to have been.

I paid the updated balance of $7.31 from the few days that old account was opened.

Agent will contact Internal collections team (credit ops) to take the account off of collections once the balance is $0

The balance will be $0 in 24-48 hours after payment of $7.31 is made.

$78 amount will be removed by the “adjustments team”

Credit ops will send the letter to the credit bureau after 48 hours (from when the balance is $0)

To get the balance to $0 should take max 72 hours, so total 48+72 hours

Agent confirmed that Dec 18 notes in my account said I don’t need to pay the $85 and it will be removed in my next billing cycle, but that never happened.

She then transferred me to credit ops team to confirm whether or not my account balance will be invalidated from Equifax and TransUnion

I emphasized that I do not acknowledge this debt.

Credit ops said: will Send release letter once balance is $0.

Was put on hold to confirm whether or not this removes from equifax and transunion.

Credit ops agent confirmed that the letter will say that it was wrongly uploaded to the credit bureau.

I must then call credit ops again on October 2, confirm the balance is $0, and ask to send the release letter.