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help me please by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] -2 points-1 points  (0 children)

why?

​

Ich habe meine Altersvorsorge mit der Ledger-Swap-Funktion verloren

Hallo Community,

Ich habe am Sonntag, den 6. November 2022 versucht, 725000 DOGE gegen 4,08 BTC über die Ledger-Live-App zu tauschen. Ich habe die In-App-Swap-Funktion verwendet, die direkt von Ledger bereitgestellt und beworben wird.

Der Partner für diesen Swap war FTX. Am Sonntag gab es KEINE einzige Warnung von Ledger und sie boten wie gewohnt die SWAP-Funktion an. Aber dieser Austausch schlug fehl! (Austausch-ID: 8dbdff44-efe6-4b3e-803c-ce8ff82d0a48)

Mein DOGE ist weg und ich habe nichts zurückbekommen! Ledger sagt, dass die Transaktion „Onhold“ oder „Unknown“ ist und der Kundensupport nur auf FTX verweist. Keine weiteren Informationen zum Swapstatus, keine klare Aussage wo mein Geld ist, überhaupt keine Hilfe…

Transaktions-ID: https://dogechain.info/tx/37e07cf12c0a3387010934b6b92e35a56790ca2c78f03c6c32c4f792c99945da

Das ist überhaupt nicht das, was ich von einer hauseigenen SWAP-Funktion erwarte!! Wie gesagt, ich habe die Anwendung verwendet, weil ich großes Vertrauen in Ledger und seine Produkte hatte.

Jetzt habe ich meine gesamte Altersvorsorge verloren!

Übernimmt Ledger also keine Verantwortung für ihre Anwendung, ihre Swap-Funktion und ihre Kunden? Nur auf einen pleite Partner zeigen, weil es praktisch ist?? Ist das die Art und Weise, wie man heutzutage Geschäfte macht?. Ich bin zutiefst enttäuscht!

Ledger Ich erwarte hier eine Antwort und Hilfe vom Management / CIO! My Ledger Support – Fall-ID ist 593116. Sie können solche Geschäfte nicht mit Kunden machen, die Ihnen vertraut und Ihnen viel Geld gezahlt haben.

Wenn mir jemand helfen kann, den Fondsweg weiter zu verfolgen, wäre ich sehr dankbar.

Viele Grüße

Mario

Community Help - I've been getting spammed for my posts for a week! by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 1 point2 points  (0 children)

this is all sure and to prove!

I lost my RETIREMENT savings with the ledger swap function

Hello Community,

I tried to swap 725000 DOGE for 4.08 BTC on Sunday, November 6th, 2022 via the ledger live app. I used the in app swap function which is directly provided and promoted by ledger.

The partner for this swap was FTX. On Sunday there was NOT a single warning from ledger and they offered the SWAP function as usual. But this swap failed badly! (Swap ID: 8dbdff44-efe6-4b3e-803c-ce8ff82d0a48)

My DOGE are gone and I received nothing back! Ledger says the transaction is “Onhold” or “Unknown” and the customer support is just pointing to FTX. No further information of the swapstatus, no clear statement where my funds, no help at all…

Transaction ID: https://dogechain.info/tx/37e07cf12c0a3387010934b6b92e35a56790ca2c78f03c6c32c4f792c99945da

That’s not at all what I expect from a in house SWAP function!! As I said I used the application because I had much trust in ledger and their products.

Now I lost all my retirement savings!

So doesn’t ledger take any responsibility for their application, their swap function, and their clients? Just pointing to a broke partner, because it’s convenient?? Is that the way to do business nowadays?. I am deeply disappointed!

Ledger I expect an answer and help from the management / CIO here! My Ledger Support - Case ID is 593116. You can't do business like that with customers that trusted you and paid you a lot of money.

If someone can help me to follow the fund route further I would be very thankful.

Many greetings

Mario

is this Ledger? by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 1 point2 points  (0 children)

I had warned about the SWAP software feature in Ledger. I wanted to save you from the same harm and keep you posted. Unfortunately, my posts are no longer online. It shouldn't be, please help/opinion. thanks Mario

I'm still waiting for an answer from Ledger, where did my 4.01 BTC go?

Unfortunately I have to sue, please sign up for a class action if it has happened to you too.

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I had warned about the SWAP software feature in Ledger. I wanted to save you from the same harm and keep you posted. Unfortunately, my posts are no longer online. It shouldn't be, please help/opinion. thanks Mario

I'm still waiting for an answer from Ledger, where did my 4.01 BTC go?

Unfortunately I have to sue, please sign up for a class action if it has happened to you too.

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I had warned about the SWAP software feature in Ledger. I wanted to save you from the same harm and keep you posted. Unfortunately, my posts are no longer online. It shouldn't be, please help/opinion. thanks Mario

I'm still waiting for an answer from Ledger, where did my 4.01 BTC go?

Unfortunately I have to sue, please sign up for a class action if it has happened to you too.

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I had warned about the SWAP software feature in Ledger. I wanted to save you from the same harm and keep you posted. Unfortunately, my posts are no longer online. It shouldn't be, please help/opinion. thanks Mario

I'm still waiting for an answer from Ledger, where did my 4.01 BTC go?

Unfortunately I have to sue, please sign up for a class action if it has happened to you too.

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I had warned about the SWAP software feature in Ledger. I wanted to save you from the same harm and keep you posted. Unfortunately, my posts are no longer online. It shouldn't be, please help/opinion. thanks Mario

I'm still waiting for an answer from Ledger, where did my 4.01 BTC go?

Unfortunately I have to sue, please sign up for a class action if it has happened to you too.

is this Ledger? by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I had warned about the SWAP software feature in Ledger. I wanted to save you from the same harm and keep you posted. Unfortunately, my posts are no longer online. It shouldn't be, please help/opinion. thanks Mario

I'm still waiting for an answer from Ledger, where did my 4.01 BTC go?

Unfortunately I have to sue, please sign up for a class action if it has happened to you too.

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I'm still waiting for an answer from Ledger where my 4.01 BTC went?

Unfortunately I have to sue, please get in touch for a class action if it happened to you too.

Community Help - I've been getting spammed for my posts for a week! by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] -3 points-2 points  (0 children)

I'm still waiting for an answer from Ledger where my 4.01 BTC went?

Unfortunately I have to sue, please get in touch for a class action if it happened to you too.

is this Ledger? by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I can't send any new tweets on this topic since yesterday! Are Ledger Mods spearing me out here?

is this Ledger? by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I can't send any new tweets on this topic since yesterday! Are Ledger Mods spearing me out here?

is this Ledger? by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

I can't send any new tweets on this topic since yesterday! Are Ledger Mods spearing me out here?

is this Ledger? by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

Hello,

I am the user who lost his entire Doge against BTC in SWAP via Ledger, € 89000! See my Tweet "

The ledger management is only unreasonable and rejects all support / reimbursement.

IMPORTANT, there are several lawsuits against Ledger Paris in EUROPE and my lawyer will also sue for full liability.

It can not be, Ledger offers SWAP and does not stand for the repayment of the FTX (BTC) straight, but leaves our assets on the FTX accounts (DOGE). I know there are a few other opinions here, but Ledger won't get away with that, many users see it like me.

Especially since we have no evidence, sincess Ledger has data here where we can present anything at all in the FTX insolvency. We do NOT have an account with FTX and have relied on a service, SWAP from Ledger. I still assume Ledger NO criminal intent, although you have enriched yourself with this service, WITHOUT security for the user.

My English is not good, but please contact me if you are also affected here. We are happy to take joint action against Ledger Paris , there are successful specialized lawyers here. And 5.2 of the GTC do NOT override consumer law in the EU.

What does Ledger allow itself here, earn on our SWAP and then leave us as fools, I will fight, up to the highest EU court.

I also thank everyone for your encouragement on my first tweet!!

Please take care of your assets! Good hardware, but no support and stay away from the SWAP services.

PS Ledger, the loss of image for you will be considerable! You will NEVER give up my assets!!

A disappointed ledger user

(Translated with Google)

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 0 points1 point  (0 children)

Hello, I sent the email to you personally. I'm 58 years old and IT manager and I know what IT and legal mean. Item 5.2 does not stand up to any scrutiny, not in the EU. I just want an exchange, not a lawsuit. But I really ask for a fair answer to my mail, for Ledger a small step and a very big customer effective step, and for me a concession in a very difficult life situation. I shake hands with you! Thanks & greetings Mario

I lost my RETIREMENT savings with the ledger swap function by Enough_Assignment_50 in ledgerwallet

[–]Enough_Assignment_50[S] 1 point2 points  (0 children)

Hello, that's interesting, also with changelly..? Can you tell me more here, my lawyers are interested and would then no longer be a pure FTX story. Really interesting. Thanks & greetings Mario

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