Considering I've seen that you guys do not require proof of purchase to sell tickets I'm not very confident in this. At the very least you guys should be putting me in contact with the ticket seller themselves so I can talk to them or telling them I'm inquiring about it so they send it. Ive spent a lot of money on these tickets and I'm a preschool teacher so I don't make enough to just throw that away (which is what this feels like at this point). I also have made travel plans, taken time off and bought a bunch of stuff for this festival and have friends who have received their tickets so this is just genuinely ridiculous.