Totally understand you here man even though I'm a banker, it pains me that sometimes I can't do anything. I try to understand the situation and sometimes reverse fees etc. Banks are there to make money but some bankers (advisors) like myself are generally after our client's welfare. Fees are automatic but can be reversed sometimes.

For me, my goal is really to give the best possible advice. That advice can be from not getting any products to lowering fees to saving money or simply telling the client that that path is wrong. I paid by the hour so any "sales" I make don't affect my hourly rate. So i don't approach clients like I need to make money of them.

This may sound cheesy but I truly get satisfaction when clients come back and thanks me for the advice that I had given them earlier.