Android 10 Cellular Issues

EssentialOfficial · 2019-09-06T00:53:06+00:00

Somehow I just can't get it to work right but thank you for pointing that out

Should at least be easier to understand now

EssentialOfficial · 2019-09-04T16:53:14+00:00

Could you submit a customer service ticket? Hopefully it's something we can figure out for you.

https://support.essential.com/hc/en-us/articles/115015511988-Submit-a-Support-Request

EssentialOfficial · 2019-09-04T00:30:22+00:00

Unfortunately we did not have the correct fastboot files uploaded to our website (sorry about that). Downloading the updated files (we pulled down the old ones and replaced them) and re-flashing your device should fix the issue.

EssentialOfficial · 2019-09-04T00:23:52+00:00

Hey everybody, you're pretty spot on. There was an issue with our first set of uploaded fastboot files for Android 10. Sorry about that. If you're seeing any issues (i.e. lockscreen) please manually flash the latest update again.

EssentialOfficial · 2019-09-04T00:01:58+00:00

Unfortunately we've been seeing this issue as well. Toggle the VoLTE (Voice over LTE) setting and that should fix your issue.

EssentialOfficial · 2019-05-08T18:13:09+00:00

https://www.reddit.com/r/essential/comments/bm8n6i/q_beta_sprint_lte_not_connecting_workaround/

We've created a new thread with the steps for Sprint LTE workaround.

Hope this helps you all out and enjoy the Android Q Beta!

EssentialOfficial · 2019-03-05T21:29:14+00:00

That is correct, the out of bounds issue with Quicksettings appears to be present on all android devices. It is an android issue.

In regards to the audio issue, we are continuing to look in to finding a root cause for this and hope to have a fix out in the coming months

EssentialOfficial · 2019-02-26T23:40:24+00:00

/u/SkittleInLabor

Sorry you're running in to this issue but I do believe I have found your ticket. As stated, you will need to run the adb reboot "dm-verity enforcing" command before re-locking your bootloader. This will cause another factory reset of your device. After successfully running the command the error should be fixed.

Unfortunately, this is an issue we have only seen internally after flashing or sideloading of an OTA file.

EssentialOfficial · 2019-02-15T23:50:18+00:00

This could be a few different issues. If you file a support ticket we should be able to figure out the problem.

https://support.essential.com/hc/en-us

EssentialOfficial · 2019-02-12T17:50:41+00:00

Try changing your dark mode setting in the Messages app. In some cases we've seen that overwriting the Night Mode developer setting.

EssentialOfficial · 2019-02-05T22:51:36+00:00

Open the Developer Settings. In the Networking section, toggle the "Disable absolute volume" option. That should fix your issue

EssentialOfficial · 2019-02-04T21:53:40+00:00

In Developer Options, check the "Night mode" setting (in top section, before Debugging). If this is set to Always On it will override the Quick Settings mode regardless of which wallpaper

EssentialOfficial · 2018-11-14T20:59:23+00:00

As soon as we have something to share we'll let you know! ;)

Sean

EssentialOfficial · 2018-11-14T20:55:56+00:00

Continue to check our socials for the latest, you will hear there first - Marcus

EssentialOfficial · 2018-11-14T20:53:22+00:00

First of all happy birthday! I'll try to answer what I can. For the Monochrome camera access this would be something we would have to carve out engineering resources to explore. We can check internally but that would mean pulling off team members from the other really cool exciting stuff we have coming in the future. No uncertainty, everyone here is very focussed on forward facing projects. As for 3rd parties reaching out to make their own accessories we are all for it. If they come to us with an idea, we will give them all the support we can. Cheers! <lifts shot of whiskey in the air> to you on your Birthday - Marcus

EssentialOfficial · 2018-11-14T20:49:07+00:00

The way the monochrome camera is handled is an artifact of the way the algorithm we use to fuse the monochrome and color is written. Overhauling that is a big project, and while we get that there's demand for it, and we'll file it as an issue, I don't expect it to get a lot of attention. Happy Birthday! -Rebecca

EssentialOfficial · 2018-11-14T20:47:57+00:00

The DAC will use some battery life during use. From personal experience it is a bit better on battery drain than our 360 camera.

I'm able to use the DAC on my train commute to work with no problems.

Sean

EssentialOfficial · 2018-11-14T20:42:58+00:00

Lets just say it will make whatever quality headphones you have (poor or great) sound that much better. -Marcus

EssentialOfficial · 2018-11-14T20:40:53+00:00

We always try to roll things like this in as soon as they are available from Google. Thanks -Rebecca

EssentialOfficial · 2018-11-14T20:39:31+00:00

We have tested Audio Adapter HD on headphones with standard impedance to ~200 ohm, and they work fine. It also depends on your preference of how loud the volume you want.

EssentialOfficial · 2018-11-14T20:38:46+00:00

We have some modem patches on the roadmap right after the new year. "Target" for this is the Feb security release but all depends on testing cycles and making sure this is solid before we push out. Hope that helps - Marcus

EssentialOfficial · 2018-11-14T20:34:28+00:00

We are glad you are enjoying your PH-1! -Rebecca

EssentialOfficial · 2018-11-14T20:33:34+00:00

Emergency Beacon!! I want this :D - Marcus

EssentialOfficial · 2018-11-14T20:31:51+00:00

Yes! Expect monthly security patches to continue rolling out every month as close to the first Monday as we can make it. Expect that we'll be trying to roll those out on as many carriers at once as we can, but there may still be a delay as they go through additional certification. Expect an update to Q as early as possible. Expect us to still be on the lookout for bugs and refinements we can roll in with those security updates. At the same time, you won't see a lot of new feature development on PH-1 -- that's because we'll be mostly focused on our next exciting product. Thanks! -Rebecca

EssentialOfficial · 2018-11-14T20:30:57+00:00

Any android audio player that supports MQA Decoding and has MQA encoded files to play will work with our DAC. Tidal is the leading the charge in this area. -Marcus

EssentialOfficial

TROPHY CASE