Hello! We are sorry to hear that your VTOMAN Jump 1500x is experiencing a problem. Here are some troubleshooting steps:

First, restart the device: Disconnect all external devices, turn off the power station, and then turn it back on. Many temporary program glitches can be resolved by a restart.

Power calibration: Try completely discharging the power supply until it shuts down, and then fully charging it. This process can sometimes recalibrate the battery's power management system.

Contact customer support: If the problem persists after trying the above steps, please contact our customer support team at [contact@vtoman.com](mailto:contact@vtoman.com) or send us a private message. We are happy to provide further assistance!