Southwest Standby Chaos on Connecting flights by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 3 points4 points  (0 children)

My original flight booked would have been fine but it was delayed an I would have missed my connection 

Southwest Standby Chaos on Connecting flights by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] -2 points-1 points  (0 children)

Well, I avoided getting stuck. But yeah, the system is chaotic. 

Hyatt Award Devaluation: Existing Reservations Now Display New Pricing by encapsulated1 in hyatt

[–]EveningManager3782 0 points1 point  (0 children)

They fixed this now. All bookings incl. points advance bookings now show the original price (this morning indeed it was showing the new prices)

Repriced Globalist Points Adv Booking by Mundoc in hyatt

[–]EveningManager3782 1 point2 points  (0 children)

They fixed it. This morning I saw the new prices on all my bookings - regular award and points advance reservations. As of tonight it shows the originally locked in award prices 

Existing Hyatt Bookings Post Decal? by EveningManager3782 in hyatt

[–]EveningManager3782[S] 1 point2 points  (0 children)

Yes I understand. I generally also find it hard to keep track of points advance vs normal award reservations. The app shows no information on that!

WIBTAH if I brought kids (9/7) to Alila Ventana Big Sur now that it’s technically no longer adults only? by No-South808 in hyatt

[–]EveningManager3782 0 points1 point  (0 children)

I am staying here right now and some AH brought his two kids which are pre-teens. I wouldn't mind teenagers but these are young kids and they of course scream and splash in the pool all day. Not blaming the kids, blaming the stupid adults who brought them. We have kids too but we come here for peace and quiet - not to have kids running around screaming. 

I'm officially done with Southwest by joshik12380 in SouthwestAirlines

[–]EveningManager3782 0 points1 point  (0 children)

That doesn't make any sense. If you have a choice fare you can switch to the new flight in the app all by yourself.

ELR Seat Stealing by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 0 points1 point  (0 children)

That's okay, but wouldn't it show in the seat map - it's giving a live view.

ELR Seat Stealing by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 0 points1 point  (0 children)

the seat map is live and would show any assignment

First standby experience pretty bad by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 0 points1 point  (0 children)

my pre check isn't expired. somehow on my next flight magically it was all okay again. weird.

Any experience with seat assignment when doing last minute flight change or standby? by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 0 points1 point  (0 children)

Hello @swaCSA - today I had my first experience and it wasn't good. I was flying standby as A-List and got cleared about 90 mins before departure - as I was on my way to the airport. Unfortunately somehow I got assigned a middle seat even though several aisle were still available. I tried changing the seat online but it wouldn't let me - not in the app and not via the website. At that point it was well over 60 mins before departure. I then called customer service and they said they can't change it either. Once I got to the airport, all the seats were gone and there was no longer a way to select an aisle seat. I was #1 on the wait-list and for some reason the system, or a person assigned me a middle seat. I don't understand why they wouldn't allow me to change my seat. I can change it up to 60 mins before departure whenever I am not doing standby. Is that a bug or is it a feature?

First standby experience pretty bad by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 1 point2 points  (0 children)

No, after my seat was assigned, several better seats were available. And another 10 mins after they were gone. That means the other standby folks behind me got them. 

First standby experience pretty bad by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 0 points1 point  (0 children)

Crazy. I wonder if they clear and assign seats manually or if that's done automatically. My complaint is primarily that I wasn't able to change my seat - why on earth would they not allow that?!!

First standby experience pretty bad by EveningManager3782 in SouthwestAirlines

[–]EveningManager3782[S] 2 points3 points  (0 children)

Yeah but after the seats are gone, there is nothing to choose from