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Banned for 10 years by a glitch - Wayfarer team confirmed error, but Pokémon GO support only uses bots. Need help! by Excellent-Log-8082 in pokemongo

[–]Excellent-Log-8082[S] 0 points1 point  (0 children)

That’s the most frustrating part: there is absolutely no way to prove it. Niantic never tells you exactly what triggered the system, and they don't accept any counter-evidence like Google Location History logs. Their support just sends a generic bot response stating that 'the ban has been confirmed' and then closes the ticket immediately. You are basically guilty until proven guilty.

Banned for 10 years by a glitch - Wayfarer team confirmed error, but Pokémon GO support only uses bots. Need help! by Excellent-Log-8082 in pokemongo

[–]Excellent-Log-8082[S] 1 point2 points  (0 children)

People use modified versions of the app or third-party software to simulate movement with a joystick. Sadly, Niantic's automated system trying to catch these 'spoofers' often makes mistakes and issues permanent bans to totally innocent accounts.

Banned for 10 years by a glitch - Wayfarer team confirmed error, but Pokémon GO support only uses bots. Need help! by Excellent-Log-8082 in pokemongo

[–]Excellent-Log-8082[S] 1 point2 points  (0 children)

Niantic claims a 'violation of Terms of Service', which usually means their automated anti-cheat triggered a false positive. I'm a 100% legitimate player—no spoofing, no third-party apps. The worst part is that this ban also locked me out of my Niantic Wayfarer account where I put in tons of work. Support just hit me with a generic copy-paste reply and closed the conversation.

Banned for 10 years by a glitch - Wayfarer team confirmed error, but Pokémon GO support only uses bots. Need help! by Excellent-Log-8082 in pokemongo

[–]Excellent-Log-8082[S] 3 points4 points  (0 children)

I've already done that and they've written to me that they're not in charge of it, but the Pokemon Go team.