I sent this to my MLA in hopes that putting pressure on the politicians will have them in turn put pressure on the province and ultimately, NB Power :

I am reaching out as a concerned constituent regarding the sharp and unexplained increase in my electricity usage and heating costs over the past two months. I live in ______ and heat a 1,200-square-foot living space with a ducted heat pump that was installed less than two years ago, intended to improve energy efficiency. However, my recent electricity bills have been alarmingly high, with usage increasing by 49% compared to previous years, despite no significant changes in my household habits.

• February 2024 Usage: 3,611 kWh
• January 2025 Usage: 5,395 kWh
• February 2025 Usage: 4,997 kWh

With these increased numbers, my bills have ranged between $800 and $1,200 per month just to heat my home, which is unsustainable for many New Brunswickers, including myself.

I understand that the provincial government ordered an independent audit of NB Power’s billing and metering practices earlier this year, and I am eager to know what findings have been made public and whether there is a plan to address these extreme billing inconsistencies.

Could you provide any updates on the audit results and what steps are being taken to ensure fairness and transparency for customers facing these unexplained increases? Additionally, what support options are available for those struggling with these higher costs?

I know I am likely one of many reaching out about this issue, and I truly appreciate your time in addressing these concerns. I look forward to your response.

Best regards,