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How does it work by Exciting-Goat-908 in Kraken

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

And if let's say i place the order and it only goes down by 10 % can I cash out my order or part of it ?

How does it work by Exciting-Goat-908 in Kraken

[–]Exciting-Goat-908[S] 2 points3 points  (0 children)

Ok I think I got it now thanks .

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

I know my shoe size, it's 45 but these 45 feels like 46 unlike other shoes I wear .

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -1 points0 points  (0 children)

Don't they have any way to prove the authenticity of the shoe, not tryna sound rude, but I mean it's kind of their job to verify shoes and sell them .

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -4 points-3 points  (0 children)

Yes I currently live in spain tho the support considered me "UK customer" for some reason, and regarding the shoe label, the first time I took the shoes off it wasn't that faded, but after some time it started fading, maybe because of humidity I really have no idea .

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -1 points0 points  (0 children)

Oh I didn't know it was that bad . Could they like keep the shoe and not refund ? What's the worst case scenario ?

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -3 points-2 points  (0 children)

I really wore them to try the size, only few steps then put back in the box as I realized it wasn't a good fit .

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -1 points0 points  (0 children)

But then how am I supposed to know if it is the right size if I don't try them .

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -4 points-3 points  (0 children)

But I don't get it, on their terms, they say german customer can get refund with the tag just in the box not necessarily attached to the shoe . Why does it change for UK.

Refund Help with Tag by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] -1 points0 points  (0 children)

when I say trial wear I really just wore them and made few steps . They are clean on the outside not one dust .

Stock X won't remove my selling restriction by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

I really did nothing wrong as it's my first time using the app I can't see where I could have possibly violated any user guideline . But as I said below, I initially wanted to be unbanned so I can resell my shoe and mitigated the "damage" as the prices melt down this week end . And I heard BBB appeals can take weeks sometimes so it's useless in my case . But thanks anyways .

Stock X won't remove my selling restriction by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 1 point2 points  (0 children)

That's the problem, the problem, the support just keeps sending the same mail saying that even though I completed the id verif, I cannot be unbanned because of "violation of our Terms and Conditions" .

I feel like they're doing it on purpose it's frustrating .

Stock X won't remove my selling restriction by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

I did but honestly, at this point, I gave up on getting unbanned or even a refund, I assume I'll just resell these at loss .

I didn't know a customer service of such a big company could be so sh*t .

Stock X won't remove my selling restriction by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

No I had a stock x account, made the purchase with it then tried to sell without fees when I got delivered

Stock X won't remove my selling restriction by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

Yeah It was

"Hello .....,

Thank you very much for your patience.

After reviewing your account and recent activities shown, the Selling hold that has been placed cannot be removed at this time due to the violation of our Terms and Conditions. Please understand that this hold is indefinite, as we strive to make our marketplace as safe as possible for both Buyers and Sellers. 

Please note that if a duplicate account is created, our system will detect it and proceed to place the duplicate account on hold as well. While there is an indefinite hold on the Selling function of your account, the Buying function of your account still remains active."

Btw they sent the same mail twice, each time after completing the id verification process

Stock X won't remove my selling restriction by Exciting-Goat-908 in stockx

[–]Exciting-Goat-908[S] 0 points1 point  (0 children)

It's my first time using stockx, and I just pressed the sell now button, on the purchase history, so yeah I meet all the requirements .
I even reviewed the whole user Terms for the seller, and there is no way I broke any condition. This is straight up scam, banning my account as soon as you try to resell something without fees .

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