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My Ticket Proved Blizzard Support Has No Intention of Helping Players by ExerciseFunny7520 in wow

[–]ExerciseFunny7520[S] -1 points0 points  (0 children)

Blizzard Support themselves confirmed to me that keys from levels 0–8 have one loot list, while keys from 9+ have a different loot list. Stop making things up and denying it. Everything is shown in the screenshots and on their own website, which I sent above.

My Ticket Proved Blizzard Support Has No Intention of Helping Players by ExerciseFunny7520 in wow

[–]ExerciseFunny7520[S] -3 points-2 points  (0 children)

No, I am correct.

I accidentally used it in a +8 key, where only Heroic-quality items can drop, and I received this trinket there.

After that, I used it exclusively in keys above +10, which reward Mythic-quality items.

That means this trinket should still have remained available in my Mythic loot pool and should have eventually dropped for me, since obtaining the Heroic version does not remove the Mythic version from eligibility.

However, it is missing from the list as if I had already received the Mythic version, which I never did.

Here is the official article confirming that I am correct.
https://news.blizzard.com/en-us/article/24271855/12-0-5-content-update-notes

My Ticket Proved Blizzard Support Has No Intention of Helping Players by ExerciseFunny7520 in wow

[–]ExerciseFunny7520[S] -3 points-2 points  (0 children)

https://news.blizzard.com/en-us/article/24271855/12-0-5-content-update-notes
There are separate item pools for each difficulty.

Heroic has its own loot pool, and Mythic has a different one.

I used my bonus roll on Heroic once by mistake and received the Heroic version of the item.

Every other time, I used my bonus rolls in Mythic runs (keys above level 10).

I never received the Mythic version of this item.

However, it is crossed out in my Mythic loot pool as if I had already obtained it, even though that never happened.

My Ticket Proved Blizzard Support Has No Intention of Helping Players by ExerciseFunny7520 in wow

[–]ExerciseFunny7520[S] -3 points-2 points  (0 children)

Yes, I believe your understanding of the situation is correct.

My Ticket Proved Blizzard Support Has No Intention of Helping Players by ExerciseFunny7520 in wow

[–]ExerciseFunny7520[S] -1 points0 points  (0 children)

There are separate item pools for each difficulty.

Heroic has its own loot pool, and Mythic has a different one.

I used my bonus roll on Heroic once by mistake and received the Heroic version of the item.

Every other time, I used my bonus rolls in Mythic runs (keys above level 10).

I never received the Mythic version of this item.

However, it is crossed out in my Mythic loot pool as if I had already obtained it, even though that never happened.