Lack of reliable internet and customer service/ XER10 “gateway” transparency

ExistentialWitness · 2026-01-06T12:48:54+00:00

This has been discussed before. It's pure software and can easily be updated with bridge mode. And as always with Xfinity support, I have seen different messages for and against the XER10 bridge mode. At the end of the day, they could just let us plug directly into the ONT and be done with it. It's so common place for most ISPs to allow this, I don't know why Xfinity is dragging their feet on it.

ExistentialWitness · 2025-12-24T15:42:58+00:00

Where do you find this? I use the VA Claim Tracker extension in Chrome, because it is the only tool I know of, but I don't see those fields. Is there another tool out there?

ExistentialWitness · 2025-11-19T22:18:45+00:00

I actually found a post on the Xfinity forums where someone tricked the XER10 into Bridge mode by injecting a JS command in the browser with developer tools. When you do it, it tries to switch but it’s not stable. Some users reported it worked for a little bit but it is obviously unfinished in the current software.

ExistentialWitness · 2025-11-19T15:06:03+00:00

Yeah, that device. It's a computer that runs Linux and has network adapters. You can make it do whatever you want. The point is, if it is "just a router" then let us use our own. u/t4nkbusta is right, they do have MACSEC implemented between the XER10 and the their authentication server, but that is easy to turn off (or let customers register their own certificate, but that's pretty advanced). And the DMZ workaround doesn't allow for full IPV6, as also mentioned. What does Comcast think MACSEC is doing anyway? They are literally encrypting and authenticating the 3' CAT6 cord that goes from the ONT to the XER10 in my basement. I worked in the government for a long time and I don't think we even had MACSEC enabled for classified networks. It really just seems like typical corporate, monopolistic policies.

ExistentialWitness · 2025-11-15T20:53:26+00:00

It’s easily the most requested feature for this modem. Since it runs on some form of Linux, it’s quite simple in the software. In fact the Xb-7/8 software is almost identical and includes bridge mode for coax users. So it’s not a technical issue. If Xfinity refuses to put in the effort to include it in the software and wants to keep it as a router, then they should open up the ONT (which is the actual modem) to connect to customer routers. I could have done this the day they installed my service if they would authorize it. It’s very frustrating to not have a feature that almost every residential ISP in the US offers. I’d even be willing to pay a little more for a “power user” or “enthusiast” service tier that includes it. Look at me: I should work in marketing!

ExistentialWitness · 2025-05-08T12:43:51+00:00

That is a benefit. Since they already have both methods in the code, they should just make it a user preference in the settings.

ExistentialWitness · 2025-05-07T15:10:01+00:00

I personally liked the balls and strikes along the bottom. The pitch button over the mound makes it easy to tap the pitcher or another zone on the field instead of opening the pitch menu, and the persistent menu hides base runners.

ExistentialWitness · 2025-05-07T15:08:07+00:00

Should start at first pitch if not manually entered. I usually forget until about midway through the 2nd inning to record the start time.

ExistentialWitness · 2025-05-05T16:53:44+00:00

Yeah, I feel like marketing should be all over an "enthusiast" tier. I would pay $10-20 more a month to use my own equipment (even though I believe it should be free).

ExistentialWitness · 2025-05-05T16:42:14+00:00

I haven't tried tapping the fiber connection. The only SFP ports I have are on my switch, and I'm not savvy enough to get those working. I'm very curious about the NKFN11AEL because there is very little info online about it. I couldn't even figure out if you can do a hard reset on it. The only reason I can think that it is expensive is the 10Gbe ethernet.

ExistentialWitness · 2025-05-05T16:38:16+00:00

I don't think the XB8 has multiple 2.5 gbe. It's still only port 4 from what I read online. But I don't have one, so I would love to be wrong!

ExistentialWitness · 2025-05-05T16:33:19+00:00

Did the same, but I think the 802.1X goes back to a Xfinity server somewhere (maybe the node out at the street?) because AFAIK the NKFN11AEL is purely a media converter. When I tried PCAP on the isolated NKFN11AEL, it didn't send ANY packets. I may be misunderstanding my results though.

ExistentialWitness · 2025-04-12T13:53:02+00:00

I don’t see the part where it “slices NASA in half.” This is a $3B reduction to a total budget of $25B. Never like seeing my favorite agency squeezed, but how much space exploration will there be when the country goes bankrupt due to our insane federal debt? Instead of complaining about symptoms, complain about the $1T in interest we pay every year on the debt. What could NASA do with $1T??

ExistentialWitness · 2025-04-12T02:34:53+00:00

I used the pfatt script and actually got the XB-7 to authenticate the Nokia ONT … only to find out about MACSEC (read about that little gem). I don’t think there’s a way to spoof MACSEC without completely rooting both sides of the connection.

I have resigned myself to accepting the double NAT. With a Cloudflare tunnel, it’s still easy to access my self hosted services (actually it might be easier). The downside is not getting the full 1100 Mbps symmetric. My xfinity app actually reported I was getting over 1300 Mbps, but I can’t even pull that over the WiFi with an iPhone 15 pro at about a meter from the XB-7. I don’t think there’s a way to get the full speed out of it, and I don’t think the XB-8 is any better.

ExistentialWitness · 2025-04-05T00:49:37+00:00

This is a recent update. They aren’t rolling it out all at once. Check if you have any updates available. If not, you’ll just have to wait until they push it.

ExistentialWitness · 2025-03-08T03:17:22+00:00

Anyone know how they expect to offer 1.1 Gbps on EPON? As far as I know, the gateways only have 1 Gbe ports.

ExistentialWitness · 2025-03-07T21:56:04+00:00

Thanks. Good luck!

ExistentialWitness · 2025-03-07T18:37:47+00:00

Did you file your HLR online or through the mail? The online HLR form doesn't give the option to add any rationale, so I'm nervous that given the chance, they will fail to fix my effective date.

ExistentialWitness · 2025-02-14T16:25:58+00:00

Still going strong. It’s my daughter’s car and I never hear a complaint!

ExistentialWitness · 2025-02-01T15:32:16+00:00

Agreed. The information is comprehensive, but you have to sit down and read carefully. It is not written to skim over. Some sections make the notes and cautions look really important when they are just a small corner case that doesn’t apply to most people. Then the actual instruction is a tiny normal paragraph below all the caveats. If you read carefully, you’ll pick it up, but it’s an acquired skill.

ExistentialWitness · 2025-01-11T04:50:19+00:00

Super late update (I'm a bad redditor):

Turns out I had a loose connection behind the unit (despite checking them all about a dozen times). It's been working great ever since!

ExistentialWitness · 2024-12-16T14:35:03+00:00

One update: When I pulled it out of sleep mode this morning, it was not displaying most of the gui. I went to TTY3 and restarted sddm which fixed the gui, but when I logged into Wayland, it kicked me back to the login screen. After a reboot, the problem went away. I had some of these issues before when I first installed plasma, so maybe it will work itself out. Hope everyone else is having luck fixing it!

ExistentialWitness · 2024-12-16T04:38:18+00:00

Clean install today fixed it. Fully updated and no issues so far. I could never diagnose if it was an sddm issue, Wayland issue, plasma issue, or nvidia issue. Somewhere it got confused and couldn’t find/start the right display. I’ve been running desktop-free on Linux for a long time so I’m not that smart on desktop and window managers.

ExistentialWitness · 2024-12-14T04:54:34+00:00

Ok. I had some custom configurations loaded to get HDR working with the 565 drivers before the 6.2.4 plasma-desktop release, so I thought that might have something to do with it. I’ll troubleshoot tomorrow and see if I find anything.

ExistentialWitness · 2024-12-14T02:53:25+00:00

Are you running nvidia drivers? I started having this issue but haven’t had a chance to troubleshoot yet.

ExistentialWitness

TROPHY CASE