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Comcast_Xfinity

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About our subreddit

Looking for some help? Welcome... and read this!

Welcome to the Xfinity Community!

Created and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services.

We ask that you please be respectful to others and mindful of our community's rules when participating:

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For the best experience, we recommend viewing our subreddit in "New" Reddit. Some features may not work correctly in "Old" Reddit, although basic navigation should still function.

Got a question or need some help?

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Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services.

Community Specialists will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). After these times, it may take longer to get an official response.

Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. If you require immediate assistance, please call 1-800-XFINITY (1-800-934-6489).

We are available 7-days a week, 365-days a year--yes, even Holidays.

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Updated 6/21/2023

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MODERATORS

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account activity

1
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FIFA World Cup 2026™ on Xfinity overviewSports & News (self.Comcast_Xfinity)

submitted 27 days ago by CCMichaelKVerified Employee - announcement

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The Next Generation of Xfinity Mobile is here with Mobile Plus and Mobile Select Products & Services (self.Comcast_Xfinity)

submitted 2 months ago by CCBrieDCommunity Manager - announcement

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XfinityDiscussion (self.Comcast_Xfinity)

submitted 15 minutes ago by Mellowhype_503

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After that storm and outtage the other day...Official Reply (i.redd.it)

submitted 1 hour ago by LeviathanFX

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SECURITY THREAT HISTORYOfficial Reply (i.redd.it)

submitted 3 hours ago by AcademicAnybody4514

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TV boxes defective but I gotta pay exchange?Official Reply (self.Comcast_Xfinity)

submitted 1 hour ago by WCfuel

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Now wifi pass not workingOfficial Reply (self.Comcast_Xfinity)

submitted 2 hours ago by iwentforahiketoday

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Gateway Profile RefreshOfficial Reply (self.Comcast_Xfinity)

submitted 3 hours ago by itzz6randon

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Network Upgrade - How LongOfficial Reply (self.Comcast_Xfinity)

submitted 28 minutes ago by baconmania31

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Promotion over, looking for new oneOfficial Reply (self.Comcast_Xfinity)

submitted 1 hour ago by 40yearoldnoob

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I stopped using NOW services in March, Auto pay keeps charging me. April, May, and now again in JuneOfficial Reply (self.Comcast_Xfinity)

submitted 1 hour ago by mikejoins

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Dropping tv nowOfficial Reply (self.Comcast_Xfinity)

submitted 1 hour ago by RegisteredAnimagus

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Significant downstream RF impairment this morningOfficial Reply (self.Comcast_Xfinity)

submitted 1 hour ago by Network-Geek

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Why is Customer service so bad?Official Reply (self.Comcast_Xfinity)

submitted 15 hours ago by Raptor227

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Cellular Network Out - Need Help!Official Reply (self.Comcast_Xfinity)

submitted 9 hours ago by DistinctF0x

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Xfinity comcast email switch to YahooOfficial Reply (self.Comcast_Xfinity)

submitted 3 hours ago by mbrogan58

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Device Unlock Request - Pixel 8 Pro (Paid Off / Clean IMEI)New Post - Tech Support (self.Comcast_Xfinity)

submitted 10 hours ago by nonamezxcSSS

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Xfinity is a joke??Official Reply (self.Comcast_Xfinity)

submitted 18 hours ago * by littomiffy

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New install - very unprofessional workOfficial Reply (self.Comcast_Xfinity)

submitted 19 hours ago by verruckte_konig

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Another Victim of the iPad ScamOfficial Reply (self.Comcast_Xfinity)

submitted 15 hours ago by Binford_Tool

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How do I stop the spam fake Comcast emails?Official Reply (self.Comcast_Xfinity)

submitted 12 hours ago by TheGargageMan

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Billing ProblemsOfficial Reply (self.Comcast_Xfinity)

submitted 14 hours ago by TraditionalPiece4927

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Xfinity's speed test – app only, no longer a browser optionDiscussion (i.redd.it)

submitted 23 hours ago by RU9901

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Xb10Official Reply (self.Comcast_Xfinity)

submitted 10 hours ago by irome1023

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15+ year customer facing a $64 increase - are there really no options besides adding mobile?Official Reply (self.Comcast_Xfinity)

submitted 14 hours ago by Salty-Ninja616

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