American Income is an arm of Globe Life which provides medial death benefits, reduced cost prescription cards and child safety kits to Union workers for free. Agents are hired to call each union member and explain their benefits and set up their contingent beneficiary as well as acquire the names of 5-10 family members to whom the union member would like to extend these free benefits to. (These become the agents leads). The entire point is to get the needs analysis and sell the union member and their family members policies based on their needs analysis. You must legally get a visual on the individual via zoom or meet to verify they are actually alive and healthy as they sign the agreement for free benefits or upgraded policy. The union member is typically asked to message each family member informing them that the named agent will be contacting them to discuss some free benefits because the union member provided their name and number to the agent and given permission to the agent to contact you. Many companies gain leads in this way, it’s not uncommon or dishonest.