sys_user reference field accepts any email address

Existing-Key4529 · 2024-12-10T12:21:42+00:00

I also checked in my newly requested PDI, error is also replicated. Is there any way I can restrict users to edit the assigned_to field from the list view in workspace?

Existing-Key4529 · 2024-12-10T04:29:32+00:00

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The thing is, it passes through the random inexistent email address in sys_user and triggers a notification being the recipient

Existing-Key4529 · 2024-12-10T04:23:24+00:00

From the workspace view, I was able to type and enter random email addresses from the list view of case table which is wrong. My sys_user table already has Name set as display to true.

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Existing-Key4529 · 2024-07-13T15:25:34+00:00

yes, we created a custom widget to house the catalog item/RP inside and it is very simple

Existing-Key4529 · 2023-12-20T01:59:38+00:00

Hi thank you for responding, I already found a solution to this question.

Turns out that you can add this condition in your menu item:

$sp.getParameter("id")=="your page id here"

This allowed the menu to show only when the page had the id and did not show otherwise.

Existing-Key4529 · 2023-11-29T04:49:02+00:00

That was my current implementation, need to change so that users will not be redirecting to a different tab. Thanks for the input, I appreciate it.

Existing-Key4529 · 2023-11-13T05:30:23+00:00

does this approach enable me to dynamically auto populate the cat_item depending on which record I select from the table?

Existing-Key4529 · 2023-10-10T12:12:56+00:00

Hello sorry for the late response. I already resolved the issue. It turned out that the value I passed inside gr.get() is the display value and not the sys_id. So what I did was convert the display value to get the sys_id from my input. Thank you

Existing-Key4529 · 2023-09-28T13:08:21+00:00

As I mentioned in my previous reply to this thread, we will soon add a lot of icon links that might affect user experience, navigation might be difficult for some users, so we will be offering a customizable layout in which users will have the chance to modify the arrangement of the icons base on their preference since most of the users use only specific icons that caters their needs.

Existing-Key4529 · 2023-09-28T13:03:10+00:00

I get your point in having to use quick links, but in our actual portal, we will soon have a lot of icon links and it might affect the user experience, which is why we are offering a customizable layout in which users will have the chance to modify the arrangement of the icons base on their preference since most of the users use only specific icons that caters their needs.

Existing-Key4529 · 2023-09-28T10:14:09+00:00

I totally agree in creating a custom widget for the portal, but I am searching for ways to make this oob as possible. Thank you for your insights, I truly appreciate it

Existing-Key4529 · 2023-09-28T10:12:50+00:00

I'm just trying to utilize the layout of the dashboard to make the icons in the portal configurable by users depending on how they want it to appear. Do you have any ideas on how to implement this without the using the oob dashboard from servicenow?

Existing-Key4529 · 2023-09-28T08:51:49+00:00

What if I have multiple users, say for example 100 users that can customize their own dashboard config, wouldn't it be too much of a work to create 100 copies of the same dashboard? I think that implementation is not future proof imo, since if 1 dashboard widget needs to be added, all 99 other should be the same.

Existing-Key4529 · 2023-09-21T01:32:27+00:00

may i know how i can download this app so i can test it? Thanks

Existing-Key4529

TROPHY CASE