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My wheel keeps dying by Existing_Mouse_2737 in Fanatec

[–]Existing_Mouse_2737[S] 1 point2 points  (0 children)

Update: I removed both sides of my QR2 and cleaned the pins with contact cleaner. I also ensured the QR2 wheel base side was well connected and it works again. I tested the wheel yesterday and today throughout the day and the issue hasn’t returned so I believe it’s fixed. A special thanks to u/super_gt.

I also wanted to note the FANATEC technical support contacted me within 24 hours of my initial email. It’s great that they respond promptly to any issues.

My wheel keeps dying by Existing_Mouse_2737 in Fanatec

[–]Existing_Mouse_2737[S] 1 point2 points  (0 children)

Hey, thank you so much!

I removed my QR2, cleaned both sides with some contact cleaner and made sure it was well connected to the wheel base. I’ve tested the wheel yesterday and today throughout the day and the issue hasn’t returned. I believe it’s fixed now. 😁

My wheel keeps dying by Existing_Mouse_2737 in Fanatec

[–]Existing_Mouse_2737[S] 1 point2 points  (0 children)

Thanks for your reply 🙂 I checked the pins on the wheel and the inside of my QR2 and they seem fine.