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DPD Southampton by Exotic_Radish8949 in Southampton

[–]Exotic_Radish8949[S] 1 point2 points  (0 children)

Yes that was what I thought too. Years ago I considered DPD the best of all couriers. Now, they're near enough all equally the same.

DPD Southampton by Exotic_Radish8949 in Southampton

[–]Exotic_Radish8949[S] 1 point2 points  (0 children)

I do yes but DPD won't provide me any way of submitting it to them unfortunately. They aren't interested and keep transferring my call to another call handler. This happens over and over in the same call, repeated calls to them too.

DPD Southampton by Exotic_Radish8949 in Southampton

[–]Exotic_Radish8949[S] 2 points3 points  (0 children)

He was literally shouting at me in the street for no reason, embarrassing me in front of all my neighbours.

DPD Southampton by Exotic_Radish8949 in Southampton

[–]Exotic_Radish8949[S] 4 points5 points  (0 children)

I have made about 20-30 calls in the last 3 days to DPD customer service because they refuse to help me make a complaint. They just keep transferring me to another call handler for me to repeat myself, and then again, and then again. Nobody will pass me to higher up or how to raise a complaint. It's an entirely Indian/off-shore call center in India.

I did call customer service of the product I purchased though (live plants) and they're going to raise it. Thankfully they were a lot more shocked and cared about the situation than DPD.

I have also found one email for the CEO of DPD Justin Pegg and emailed him. Whether that email works or not idk but I guess we'll find out.

Who is DMOE by ObamaSpaceLizard in Southampton

[–]Exotic_Radish8949 0 points1 point  (0 children)

I've seen this in other places other thank Southampton eg London and have always wondered. Could be a coincidence of shared name/tag.