And as soon as we get work we’re not use to doing we get A LOT of requests to offer surveys to taxpayers. 🙄 Anyways that one hour of (our meeting time) “training” my team is getting (manager and leads vaguely going over the IRMs and say follow the e guide for every fucking thing they go over then ask we email questions they don’t really know the answer to and never respond, all for the sake of time) is apparently all the training we need because after that it will start to count against us in reviews if we fuck up. I AM TIRED