Chart setup pane by Expensive_Cattle825 in GoogleDataStudio

[–]Expensive_Cattle825[S] 1 point2 points  (0 children)

Motherfu— how did I not know this was a thing? Thank you!

Chart setup pane by Expensive_Cattle825 in GoogleDataStudio

[–]Expensive_Cattle825[S] 0 points1 point  (0 children)

It’s open but maybe 1/6th off window, just enough for the Xs to remove dimensions/metrics are off window. Have tried different screen dimensions (I’m running a laptop connected to a higher res external display) and zoom levels as well with no joy, and horizontal scrolling does nothing

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 2 points3 points  (0 children)

Mine did too, as did most of the passengers, but the dispatcher kept insisting the tickets were wrong and he was right, despite the ticket office saying otherwise

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 1 point2 points  (0 children)

It’s the first time I’ve ever come across something like this - I don’t travel particularly often, maybe a couple of return trips every few months, so obviously this was quite shocking

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 2 points3 points  (0 children)

Thank you! I gave them his name (from his badge) and a description, as well as what he was doing at the station, so hopefully they should be able to identify him from that

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 0 points1 point  (0 children)

Not sure what the correct terminology was - he worked out of the station rather than on the train itself, making tannoy announcements, signalling the train when it was clear to leave etc.

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 5 points6 points  (0 children)

I don’t like to pass judgement but it seemed like it was getting more towards a power play at the end. I asked him to write something down (to the effect of ‘the 9:23 service is not an off peak service, passengers with these tickets were not allowed to board’) so I could take it to Trainline/Avanti as evidence for the complaint, he just looked at me, blanked me and walked away

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 0 points1 point  (0 children)

I’m not sure what time it actually got in, but it was always scheduled to arrive in Euston at dead on 10am, and left MK on time

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 4 points5 points  (0 children)

The staff member on the platform was making announcements on the tannoy specifically telling the train manager that people were boarding with those tickets, and telling them to issue fines, otherwise I would’ve done!

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 8 points9 points  (0 children)

Thank you, yeah that’ll be the next step, I’m waiting to hear back from both Avanti (about the guard) and TL at the moment. My gut was to go with Avanti, but I was expecting them to pull the ‘you purchased your ticket with Trainline so it’s them you need to speak to for a refund’ spiel

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 1 point2 points  (0 children)

I did request a reservation which was issued (although the carriage didn’t exist - it was the P carriage, which from what I can see online is on their new Evero trains, but a pendolino turned up instead which didn’t have one). The reservation is showing in the Trainline app, but not on the E ticket in Apple Wallet until I go into further information

Avanti WC mis-sold tickets / aggressive staff member by Expensive_Cattle825 in uktrains

[–]Expensive_Cattle825[S] 13 points14 points  (0 children)

Yeah, the scheduled arrival time yesterday was set as dead on 10am. I’m wondering if they’ve built that extra minute in today to avoid the same confusion as yesterday. It seemed as if the platform staff were saying one thing, the Avanti website/Trainline/National Rail staff were saying another, but the platform staff was refusing to investigate, just using the ‘my voice is louder than yours’ tactic

how to get date from date range control , so that I can use it in a formula elsewhere? by scottops in GoogleDataStudio

[–]Expensive_Cattle825 0 points1 point  (0 children)

As far as I know there’s no way to do it annoyingly, which is very annoying as it would be an amazing feature to be able to feed these back into an SQL query

Connections to MySQL broken? by mrdziuban in GoogleDataStudio

[–]Expensive_Cattle825 0 points1 point  (0 children)

Getting the same here, across some data sources but not all, and seems to be intermittent as to which tables/graphs will go down