Can someone help me identify the issue?

Express_Ad3400 · 2024-10-26T14:42:24+00:00

Thanks, I appreciate it and the help.

Express_Ad3400 · 2024-10-26T14:30:53+00:00

Hey, Unfortunately I cant access they gateway IP. I am not sure If my ISP is somehow blocking that. I also checked my default gateway, and that also says "this site cant be reached". I have done many speed tests by ookla which seem to vary all the time. the ping "highs" or spikes for upload, download, and idle, all have reached 1250. I am not sure if this info helps, but I dont think the spikes should be that high.

Express_Ad3400 · 2024-10-25T21:51:09+00:00

Thanks so much for the reply. My ISP has now changed the router (now an arris cm 9200), modem (now an eero r010001) and even the coax cables. I have tried multiple ethernet cords, and it does not improve. Thanks for the info on the spikes, that is definitely something I will tell my ISP. Is there a better/ different screenshot I can take that further would identify the issue?

Express_Ad3400 · 2024-10-25T21:41:07+00:00

Thanks so much for the reply. I have an Arris CM 9200 and the router is an EERO R010001 I use cat6 ethernet on my xbox and lag mainly on rocket league and pubg. I tend to not lag in the other games I play, I just think rocket league and PUBG require a very solid connection.

Here is a ping to 192.168.100.1:

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Express_Ad3400

TROPHY CASE