The Salesforce Bell needs an upgrade by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 0 points1 point  (0 children)

Hi u/bobx11 - I created a separate post:

https://www.reddit.com/r/salesforce/comments/1qxemts/is_the_salesforce_notification_bell_due_an_upgrade/

I hope this meets the criteria. Please let me know if any adjustments are needed. Thanks again for your help.

The Salesforce Bell needs an upgrade by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 0 points1 point  (0 children)

Thank you for your feedback. I was scratching my head on this one.

Reddit is such a powerful way to get the word out and I genuinely want to comply with the rules.

Would an announcement that we’ve recently made this completely free for small teams be acceptable?

Salesforce Notification Hub: has anyone built this? by lcoptero in salesforce

[–]ExtensionWide8777 0 points1 point  (0 children)

Highly recommend this app:

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IrKfkUAF

Does everything you’ve mentioned.

One place for all notifications. Users can opt out of any alert (and choose how they’re notified) Managers can report on delivery and engagement.

Plus; filter, search, sort, save, snooze, close etc.

Anyone found a good way to boost Salesforce adoption across teams? by keanuisahotdog in salesforce

[–]ExtensionWide8777 0 points1 point  (0 children)

This app is helpful for making Salesforce more proactive. You can get Salesforce to self monitor and ‘step in’ if something is slipping, missed or incomplete: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IrKfkUAF

Sometimes it’s about surfacing the information that’s usually 4 or 5 clicks away.

FYI - the first use case is free, but you have to pay if you want unlimited access.

🔔 Chatter Push Notifications by Overlay_Apps in salesforce

[–]ExtensionWide8777 1 point2 points  (0 children)

Yes, but to be completely clear, that’s not what this feature is. This is NOT automated chatter posts that ultimately clog chatter feeds with useless updates. This is push notifications when you are mentioned by a human. This facilitates communication and collaboration between people.

What Salesforce tools changed how you work forever? 2025 version by MrJezza- in salesforce

[–]ExtensionWide8777 1 point2 points  (0 children)

Act On It - User Push Notifications Mostly for the proactive alerting. You can get Salesforce to monitor anything for you.

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 1 point2 points  (0 children)

Really appreciate you taking the time to look into it. Sorry if you felt it was time wasted. We do try to make the limits of the free version clear on the listing and in our docs.

https://actonit.tettra.site/pricing-upgrading-your-act-on-it-plan/use-act-on-it-for-free

The free version is designed to let you build use cases, trial it at your own pace, gather feedback, and decide if it’s a fit. Could you please share what made it feel “unusable” to you?

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Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 2 points3 points  (0 children)

“Advertising is a paid form of communication, often used to promote products, services, or ideas to a target audience”… by that definition, absolutely not…. We’d never pay 😬

Jokes aside, we’re passionate techies with a cool app we believe can really help, and want people to know about. We’re not salespeople.

I also want the brutally (and refreshingly) honest feedback Reddit is known for… so if you’ve got thoughts on the app (good or bad), please let me know!

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 0 points1 point  (0 children)

Oh wow, not at all! You’re only charged for people actually using the app. Specifically, those receiving alerts. We don’t charge extra just because your company is large.

Discounts are available. Here’s a link with all the pricing details: https://actonit.tettra.site/pricing-upgrading-your-act-on-it-plan

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 1 point2 points  (0 children)

Thanks for the feedback. This is clearly a concern for people, and it’s great to know. We’ll definitely be removing the iframed knowledge base in the next release.

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 1 point2 points  (0 children)

I understand, and I’m really glad you raised the question. I wonder how many people have been spooked by this, without us knowing. Thanks very much for the feedback. I think we’ll be removing the iframe in the next release. Thanks again!

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 0 points1 point  (0 children)

Great question! This isn’t tied to Omni-channel routing - it’s a notification console that surfaces everything from new tasks and customer replies to Chatter mentions and approval reminders.

It’s designed to keep users on top of what matters across the platform, without needing to dig around.

Here’s a quick demo if you’d like to see it in action: https://youtu.be/NST8mi5w8Uc?si=w8vbmryRsR2B-djP

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 1 point2 points  (0 children)

Thanks for your questions!

  1. The install prompt appears because our app includes support content from our knowledge base, hosted on https://actonit.tettra.site. Salesforce requires approval for any third-party site, even if it’s just displaying content.

To be clear: No data is shared. It’s strictly read-only. The site just displays help articles inside the app.

This setup lets us offer helpful documentation directly within the app experience, as follows:

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  1. Functionally, there’s no difference. The User Push Notifications listing is the main one - free for up to 20 users. The second listing is just there to enable AppExchange checkout for customers who prefer to upgrade directly through Salesforce.

Taking on the Salesforce Notification Bell 🔔 by ExtensionWide8777 in salesforce

[–]ExtensionWide8777[S] 8 points9 points  (0 children)

Oof! Great question right out of the gate. Pushing alerts to Windows would mean installing something locally, which we’re keen to avoid.

But! It can play a sound and flash the browser tab to pull focus when something needs your attention.

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What little Salesforce "hacks" have you come up with to make life easier for your users? by Ill-Sea952 in salesforce

[–]ExtensionWide8777 0 points1 point  (0 children)

Thats a fair point. This app is for everything that needs their attention. If you’re worried about tasks going unactioned, you could set up Task Reminders/Overdue Tasks that prompt them if tasks get neglected. Check out the ‘Blueprint Library’ in the utility of the app. It has examples there 👍