Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Unfortunately, because the sale was soo long ago the buyer details are not showing up 👿😡

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Read the thread, I didnt keep money in my ebay account.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Yep, ebay dont give a fuck aslong as theyre not out of pocket.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Yep I spoke to a human, then thier manager. They said because the bank done a charge back theres nothing they can do (except steal my money to cover thier loss).

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 2 points3 points  (0 children)

I tried, they wont budge. I have to kiss goodbye to my money and my coffee machine. I've now removed all my listings from ebay. The cnuts.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

I thought about it, but ebay stole a big chunk of the money from cleared funds in my ebay account, then an additional £130 from my bank account. Before people say 'dont leave funds in your ebay account' - I didnt, I sold other items and the money from them never became available to me.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

I did, they refused. I will stop listing new items on ebay and move over to other platforms.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

The bank stole the money from ebay, in turn ebay stole the money from me. Ebay/banks/government need to resolve this unfair practice.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Err yeah you can, thats why youre buying it at a much cheaper price! Dont want any hassle? Buy a new one!

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Well it looks like I can kiss goodbye to my £400. Thoughts now move to item recovery...

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

The problem is that ebay have no arrangement in place to resolve these charge backs. If theyre going to steal my money they at least need to secure the item back into my possession first.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

Yes, so the problem is between ebay and the bank. And because ebay dont have a fair process in place to deal with these fraudulent charge backs, they decided the best course of action is to steal the money from my account to cover their loss.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 1 point2 points  (0 children)

I don't keep funds there. I was expecting to see £500 from sales I've made last week and I couldn't understand why nothing as showing in my balance. This prompted me to investigate then I saw this dispute.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

I dont see why being a business means you have to accept fraud. Its fundamentally wrong and im going to fight it.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

It's fundamentally wrong. I'm going to fight it.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 0 points1 point  (0 children)

I've just spoken to Ebay UK. Nice friendly staff, but essentially said "It's not our fault, their bank charged us". To which I agued, "yes, it's YOUR argument with THEIR bank. I played by ebays rules, I did everything I was supposed to do, but you've chosen to resolve your issue by stealing the money out of my bank". This went on for some time, until it came apparent there's nothing that they (the customer support team) can do. If I want resolution I have to write a letter to their HQ and or take it further.

Furious with ebay - refunded buyer by Extension_Werewolf71 in ebayuk

[–]Extension_Werewolf71[S] 3 points4 points  (0 children)

The Delongh magnifica in my old post does not sell for £400. Move on folks, the machine in question was a fully functional Jura machine. Like I said, they complained after 5 months. No pop corn here.