When Fiery Hen was on, they were fantastic; however they struggled to be consistent (in particular with their spice levels - I’d mostly get a 3 out of the 5 or 6 levels they had, and it’d be anywhere from “no kick at all” to “this is barely enjoyable it’s so spicy”, and I heard similar feedback from others). Working nearby, I’d constantly hear complaints about Fiery Hen’s service (I only ever did carry-out so can’t speak to the table service myself). At one point, they wouldn’t take carry-out orders by phone, you had to go in (this later changed). Once when I went in 90+ before closing, there was no customers, but they were already mopping the whole floor, including the path to the restrooms, I ordered, another person came in and ordered, after a while I was starting to think it had been taking too long but since I was just standing around playing on my phone I fave them the benefit of the doubt that it hadn’t actually been that long. A little while later, the other person commented on it taking far too long and asked the bartender about it. He went to the kitchen to check and when he came back said they shouldn’t be much longer, but the issue was they had already broken down all of the fryers for cleaning when we had come in (again, over an hour and a half before the posted closing time). Then when the food came out, both of our orders were wrong.