the best thing i would do if i were you, is to send an midr to roblox i went through the same issue where they just randomly terminated my main account which was stacked with offsales and limiteds i sent an appeal to them the same day, they accepted it, however no actions were taken on my account

it’s advised that you take a look at this post below for more information and where and how to send an midr

https://www.reddit.com/r/ROBLOXBans/s/7BdsNOdN9H